Insurance Customer Service Agent

This is a full-time on-site role for a Customer Service Agent located in Sellersville, PA. The Customer Service Agent will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction for our Personal Lines Customers. Daily tasks include assisting customers with their insurance needs, writing new policies, processing policy changes, and maintaining accurate records. The role also involves working closely with other team members to provide seamless support and achieve goals. This is a career position and looking for someone career-minded Pennsylvania P&C license Is required for this position. If not currently licensed, must be obtained within 90 days. Qualifications: Experience in Customer Service Strong communication and interpersonal skills Ability to manage multiple tasks and priorities effectively Proficiency in using computer systems and software Detail-oriented with strong organizational skills Previous experience in the insurance industry is a plus Possess a Pennsylvania P&C Insurance License or willing to obtain within 90 days Must be a Team Player Ability to remain calm in stressful situations Develop & maintain relationships Positive Energy Career-minded Must have a valid driver's license Willing to undergo a background check, in accordance with local law/regulations Must be located in commutable distance to Sellersville, Pennsylvania, United States #J-18808-Ljbffr T.W. Cooper Insurance