Technical Support Engineer I — MV DB & AI
Rocket Software
Rocket Software is seeking a Technical Support Engineer I to join the MultiValue Database team. This hybrid role involves supporting global customers with deployment, configuration, and troubleshooting of the MV product suite, as well as collaborating closely with QA teams. The ideal candidate will have foundational IT skills, a keen interest in AI, and experience with C and Python. The role includes on-call responsibilities, making it essential to manage critical incidents effectively. #J-18808-Ljbffr Rocket Software
$46k - $62.1k
...software, specifically MultiValue (MV) database products (UniVerse,... ...tools). Type of Role: Hybrid technical support + QA + light development —... ...bugs alongside senior engineers. Write technical documentation... ...base articles. Help integrate AI tools into support workflows....SuggestedRemote workWorldwideShift workNight shift$21.97 - $42.88 per hour
...Job Description Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville,... ...Engineer, you will provide functional and technical support for the Oracle Health Electronic... ...innovations to life-saving care. And with AI embedded across our products and...SuggestedHourly payTemporary workFlexible hoursWeekend work3 days per week$106.61k - $284.28k
...CVS Health as a Sr. Manager, Frontline Support Engineering to lead our organization’s efforts to develop... ...a high-performing customer and/or technical support organization. This role... ...time. Leverage tools (ticketing systems, AI/automation, knowledge bases) to enhance...SuggestedHourly payFull timeTemporary workWork experience placementLocal area$37.06k - $52.94k
...integrated with a powerful discovery platform to support the information needs and maximize the... ...hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation... .... Join us to help make an impact. The Technical Support Representative specializes in...SuggestedLocal areaRemote workWorldwideFlexible hours$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for... ...Science, Information Technology, Engineering, or related field. Understanding... ...compliance monitoring. Interest in AI/ML, automation, and cloud operations...SuggestedHourly payTemporary workWork at officeRemote workRelocation$102.3k - $209.5k
...Infrastructure (OCI) is seeking a Senior ICT Project Engineer - Data Center Infrastructure (IC4) to support hyperscale cloud and AI data center deployments within OCI’s Data... ...engineering, deployment coordination, and technical delivery of low-voltage and network...Temporary workFor contractorsRelocationFlexible hours- ...Information Technology Technical Support Specialist Aspen Aerogels, Inc. is a rapidly growing company founded in 2001 to capitalize on proprietary and patented advances in aerogel technology. Aspen has developed a proprietary, easy‑to‑use blanket form of aerogels with...Remote work
- ...Position Overview The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products...Local areaRemote workFlexible hoursNight shiftWeekend work
- A financial services organization in Johnston, RI is seeking an Administrative Support Associate to provide clerical and operational support. The role involves maintaining data accuracy, engaging in risk management activities, and assisting in process documentation. Ideal...Work at office
$19.97 - $32.96 per hour
...reporting and logging of systems and applications problems including technical descriptive information. Provide first level applications... ...EXPERIENCE:Two years experience in computer operations, PC Help Desk support or network administration.SUPERVISORY RESPONSIBILITY:None...Shift work$20 - $29 per hour
...A leading technology services firm in Providence, RI is seeking a Help Desk Agent to provide first-line technical support to internal and external users. Responsibilities include diagnosing IT-related issues, maintaining documentation, and providing exemplary customer...Full timeRemote work- ...and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and...Local areaRelocationNight shift
$52.9k - $68.69k
...Position Overview The Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated government environment, serving as the primary point of contact for incidents and service requests. The role gathers...Contract workWork experience placementWork at officeRemote work- ...What is the position? The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound calls for NSHD. As a Tier 1 SDR, you will assist customers by answering questions, assisting them with filing...Contract workRemote workShift work
- CVS Health is seeking a Sr. Manager, Frontline Support Engineering to lead the development of a strategic vision for the CVS Digital team. You will oversee L1 support, ensuring exceptional customer experience and team performance. Responsibilities include managing support...
- ...Shift B: Saturday-Wednesday (12:00 PM - 8:30 PM EST), Thursday & Friday off About the Role: We're seeking a dedicated IT Technical Support Specialist to provide exceptional customer service and technical assistance to our clients. You'll be the first point of contact...Shift work
- ...when needed to clarify payment details or resolve issues with customer accounts. Research andmaintainaccuratecustomer information to support automated identification of payments. Identifyand request refunds for duplicate customer payments when applicable. Maintain...Hourly payWork at office
$23 - $29 per hour
...Consulting Group in Providence, Rhode Island is seeking a dedicated Customer Support role. This position is focused on providing excellent customer service, documenting requests, and performing technical troubleshooting effectively. The candidate should possess a high school...- Technical Assistance Specialist, Adult Services Please be advised that the college is unable to provide visa sponsorship for this position... ...lead grant‑funded initiatives focused on improving systems of support for adults with disabilities , including individuals with IDD...Full timePart timeWork experience placementLocal areaMonday to FridayWeekend workAfternoon shift
- Maximus in Providence, Rhode Island, is seeking an Associate Technical Sourcer to assist with the full recruitment lifecycle and build... ...requiring security clearances. This role includes multitasking, supporting compliance, and coordinating recruiting projects while...
- ...Rapidly assess the scope of a construction-impacting technical, supply chain or resource related issues. Liaison... ...appropriate cognizant shipbuilder SMEs, government engineering team members, and program office support representatives to lead and drive these issues to resolution...Shift workDay shift
$76k - $121k
# EMR Technical Support SpecialistHMG AmericaContractmidHybridProvidence, Rhode Island, USPosted Yesterday## Role OverviewHMG America is hiring... ...alongside implementation consultants, integration engineers, agency IT staff, clinical subject matter experts, and vendor...Contract workRemote work$41.6k
A leading technology services provider is seeking a Service Desk Support Analyst in Rhode Island. The role involves first-level technical support for enterprise IT environments, managing incidents and requests using ITIL practices. Ideal candidates will have a Bachelor...- Maximus is seeking an experienced Certification Lead to manage the CMS certification process for a large-scale Medicaid IT implementation. This remote role requires frequent travel to St. Louis, MO, and involves leading the certification lifecycle, preparing for reviews...Remote jobFlexible hours
$110k - $130k
...Siemens Digital Industries Software - Mendix Siemens Digital Industries Software is seeking a highly motivated and technically proficient Application Support Engineer to join our Mendix team. This role is ideal for an individual who demonstrates strong problem‑solving...Work at office$78.4k - $127k
...Responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts. Responsibilities...Contract workWork at office- ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...a 66‑block. Job Responsibilities Perform a wide range of technical tasks including: OS installations, hardware diagnostics, and software...Hourly payFor contractorsImmediate startFlexible hours
$27.93 - $36.64 per hour
Materion is looking for a Level 2 IT Service Desk Technician to support IT and OT systems at their Lincoln, Rhode Island facility. The position requires providing troubleshooting and configuration support for various hardware and software systems while maintaining compliance...Hourly pay- Automated Business Solutions is seeking a Managed IT Services Level 2 Technician to join our IT Support Team in Warwick, RI. This role focuses on providing technical support to small to medium-sized businesses, resolving technical issues, and ensuring customer satisfaction...
$27.93 - $36.64 per hour
...hiring a Level 2 IT Service Desk Technician to deliver IT and OT support in a fast‑paced manufacturing environment. The role is 100%... ...as SCADA, PLCs, DCS, and HMIs; collaborate with IT Level3 and Engineering to integrate OT and IT networks and ensure operational continuity...Hourly payPermanent employmentLocal areaRemote work
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