ServiceNow System Administrator
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Responsibilities Manage Uline’s ServiceNow platform, including applications, modules and workflows to meet business needs. Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution. Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations. Build custom dashboards and reports to identify trends and support continuous service improvement. Requirements Bachelor's degree in Computer Science, Information Technology or related field. ServiceNow Certified System Administrator (CSA) preferred. 2+ years of experience in administering End User Computing (EUC) applications preferred. Strong knowledge of ITIL processes, JavaScript and ServiceNow customization. Excellent customer service, communication and problem-solving skills. #J-18808-Ljbffr Jobtailor
Vacancy posted 2 days ago
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