Condo Project Team Lead

CrossCountry Mortgage (CCM) is a leading distributed retail mortgage lender with over 9,000 employees operating more than 700 branches across the United States including the District of Columbia and Puerto Rico. Position Overview The Condo Project Team Lead supports Condo Project Reviewers, maintains service level agreements, resolves loan-level escalations, and manages daily assignments of the condo review staff. Job Responsibilities Provide daily leadership and pipeline management for condo and co‑op reviewers. Maintain an efficient pipeline and prioritize cases based on company and branch needs. Review and decide on potentially denied condo and co‑op project reviews, escalating as necessary. Identify, update, and communicate job‑aid changes for reviewers. Address branch escalations and participate in monthly meetings to discuss recognitions, guideline changes, process updates, and training. Assist branches with loan scenarios and monitor the condo project inbox. Perform other duties as assigned. Qualifications and Skills Bachelor’s degree or equivalent combination of education and experience. Five or more years of condo review experience. Knowledge of compliance and disclosure requirements. Experience with Encompass LOS preferred. Proficiency in Microsoft Office (Word, Excel, Outlook). Benefits CCM offers a competitive compensation plan and a robust benefits package that includes medical, dental, vision, a 401(k) plan, company‑provided short‑term disability, an employee assistance program, and a wellness program. Equal Employment Opportunity Statement CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hairstyle or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit #J-18808-Ljbffr CCM CrossCountry Mortgage, LLC