Immigration Services Assistant (Office Automation)

Job Title and Level Immigration Services Assistant (Office Automation) Job Overview Support the Adjudication Services Process by assisting Immigration Services Officers, manage files, databases, and correspondence; provide security checks; research and analyze data; prepare reports and provide direct service to customers. Application Deadline Must be submitted by 11:59 PM (Eastern Time) on 07/20/2026. Qualifications

GS-06

You qualify at the GS‑06 level if you possess one (1) year of specialized experience that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Performing office automation duties requiring different methods/approaches for a variety of assignments. Reviewing and screening applications or files to ensure validity of documentation submitted. Answering routine questions and providing assistance on applications. Maintaining subject matter files, technical instructions, and/or operating procedures.

GS-07

You qualify at the GS‑07 level if you possess one (1) year of specialized experience that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Managing data and files in various software applications to retrieve and prepare reports. Collaborating and/or supporting in the adjudicative/decision making process. Communicating technical information concerning applications with internal and external contacts. Analyzing and verifying cases where expedited processing is requested.

GS-08

You qualify at the GS‑08 level if you possess one (1) year of specialized experience that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Reviewing documents to ensure consistency and validity of submitted data. Delivering guidance, training, and/or mentorship to various work units or groups on records management and/or immigration application processing. Providing customer service to include researching inquiries received by customers in order to provide accurate and timely responses to resolve issues and/or concerns. Managing appointments in an electronic scheduling system. Ensuring official records are maintained and compliant with records management system (to include existing policy, guidance, and laws). #J-18808-Ljbffr U.S.-Citizenship-and-Immigration-Services