Dispatcher

Job Description

Job Description

Job description:

Overview:

We offer our employees the opportunity to grow personally and professionally, to contribute to the success of a dynamic mid-sized organization, and to serve others in a manner that exceeds their expectations.

We are searching for a Service Dispatcher in a high paced heavy work load with high volume atmosphere. Each day provides a variety of new work orders to assign, dispatching technicians to service heavy equipment repairs, and communicating throughout the day with customers and technicians as workload evolves. Manage open job and track work orders from opening to completion. Review work orders prior to billing, debriefing technicians as needed. Maintaining dispatch board to ensure efficiency of workload with the assistance of GPS. Create and maintain rental contracts as required. Review timecards for accuracy and proper allocations of labor times. Work with other departments as needed, manage preventative maintenance work load.

It takes a special kind of Dispatcher to accomplish these tasks. Do you have what it takes?

• A quick thinker with a calm disposition
• Able to manage multiple tasks simultaneously
• Keen orientation to detail
• Neat and organized work habits
• Proven follow through on daily tasks and projects
• Basic computer skills and familiarity with Microsoft Office
• Knowledge of heavy machinery a plus
• Familiarity of geographical areas in/around Wilson, Raleigh, Durham, etc.
• Previous dispatching service technicians preferred
• Winning attitude and approachable personality are necessities

To remain at the top, we will continue to think bigger, work harder, and never give up. Are you ready to join us?

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person