PUCT, Consumer Complaints Investigator (Investigator III)
CAPPS, Inc.
PUCT, Consumer Complaints Investigator (Investigator III)
The Public Utility Commission of Texas (PUCT) has an opportunity for a motivated professional to help advance the agency's mission and support critical work for the state of Texas. The Consumer Protection Division is seeking a Consumer Complaints Investigator, a position responsible for performing complex to highly complex complaint resolution work involving the investigation of informal complaints from customers relating to a wide variety of issues involving their electric, water and sewer, and telephone utility services and resolving each complaint by issuing written decisions to all parties of the complaints.
Qualifications: The ideal candidate should possess the following minimum qualifications: Graduation from High School or GED equivalent; and a minimum of two (2) years' experience performing complex administrative work in a customer service environment or three (3) years' experience working as a customer service representative in a call center. Preferred Qualifications: Bilingual in Spanish and English with the ability to communicate effectively verbally and in writing with Spanish-speaking consumers.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the PUCT, Consumer Complaints Investigator (Investigator III) in Austin, TX vacancy
- ...assistance in resolving customer complaints. Join a Team Dedicated to... ...? Apply Today! DIVISION - CONSUMER PROTECTION DEPARTMENT -... ...companies are registered with the PUCT and are in compliance with... ...seeking a Consumer Complaints Investigator , a position responsible for...SuggestedWork at officeRemote workMonday to Friday2 days per week1 day per week
The Texas Comptroller of Public Accounts (CPA)
Austin, TX2 days ago - ...Utility Commission of Texas (PUCT) seeks motivated professionals... ...in public service. The Consumer Protection Division (CPD) is... ...and assisting customers with complaints. Division - CPD The CPD includes... ...seeking a Consumer Complaints Investigator , responsible for performing...SuggestedRemote workMonday to Friday
$4,584 - $5,318 per month
Job Title Consumer Complaints Investigator (Investigator III) - 00057591 Location Austin, Texas. Office at 1701 N Congress Ave, Austin, TX 78701. Summary Responsible for performing complex to highly complex complaint resolution work involving the investigation of informal...SuggestedFull timeWork at officeRemote work2 days per week1 day per week$4,020.33 - $6,335.66 per month
...Functional Title: Compliance Specialist III Job Title: Program Specialist III Agency... ...the direction of the Compliance Section Consumer Safety Branch Manager, the Program Specialist... ...and enforces escalated cases. Reviews investigative reports and escalated cases from the...SuggestedFull timeTemporary workPart timeWork at officeRemote workShift work- A medical technology company in Austin, TX is seeking a Quality Assurance Technician - Complaints to investigate medical device complaints and ensure compliance with quality system regulations. The ideal candidate has a high school diploma, 3 years of experience in a related...Suggested
$165k - $239k
...experience. 10 years of experience in compliance, risk management, investigation, auditing, legal, or consulting. Experience with enterprise-... .... About The Job As a Compliance Senior Specialist in Consumer Protection within the Risk, Compliance & Integrity (RCI) organization...Full time$1,500 - $2,025 per month
...financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer... ...Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next...Remote workGrabJobs
Austin, TX3 days ago- ...divh2RRC - Administrative Assistant III/h2pThe Railroad Commission of Texas is seeking an Administrative Assistant in the Office of General CounselLegal Enforcement Section. This position provides fundamental administrative support for the Legal Enforcement Section: answers...Monday to Friday
CAPPS, Inc.
Austin, TX3 days ago $4,812.5 - $5,416.67 per month
...Job Description Working Title: Consumer Assistance Specialist State Classification: Compliance Analyst I Class No... ...Duties: • Answers phone calls, email inquiries, and written complaints; drafts correspondence according to established procedures....Work at officeImmediate startNight shiftThe Texas Comptroller of Public Accounts (CPA)
Austin, TX4 days ago$3,200.27 per month
...Administrative Assistant III - Central Coordination Unit - Parole Division - Austin Organization: Parole Division Primary Location: United States-Texas-Austin Job: Office and Administrative Support Employee Status: Regular Schedule: Full-time Travel:...Full timePart timeWork at officeLocal areaTexas Department of Criminal Justice TX
Austin, TX1 day ago- ...OAG - Criminal Investigations | Administrative Assistant IV | 26-0520 Organization: Office of the Attorney General Primary Location: Texas-Austin Work Locations: Criminal Investigations 300 W. 15th St Austin 78701 Job: Office and Administrative Support...Full timeWork at officeLocal areaRelocationNight shift
CAPPS, Inc.
Austin, TX2 days ago - ...science and healthcare by ensuring regulatory compliance in our innovative Animal Health product lines. The Regulatory Affairs Specialist III will be responsible for defining and implementing regulatory strategy, providing regulatory guidance and support to product...Work at officeMonday to Friday
- The Centralized Accounting and Payroll/Personnel System is seeking a full-time Consumer Assistance Specialist. This role involves performing compliance analyses in consumer assistance and requires a bachelor's degree and one year of relevant experience. Responsibilities...Full time
$4,020.33 - $6,335.66 per month
The Texas Department of State Health Services is hiring a Program Specialist III in Austin, TX. The role focuses on compliance enforcement related to Foods, Drugs, and Medical Devices programs, requiring an associate degree and five years of relevant experience. You will...Remote job$93.68k - $140.52k
Regulatory Affairs Specialist III - Katalyst CRO Location: Austin, TX Salary: $93,680.00 - $140,520.00 Responsibilities global... ...critical thinking skills, with the ability to resolve complex complaints and implement long‑term solutions. High level of attention to...Contract work- FALL CREEK FARM & NURSERY is seeking a full-time Research Specialist III in Austin, Texas. This role provides critical administrative support to the Texas Civil Commitment Office, focusing on public safety and treatment. Ideal candidates will demonstrate strong proficiency...Full timeWork at officeRemote work
- A+ Federal Credit Union in Austin, Texas, seeks a full-time member service representative with strong knowledge of consumer and mortgage lending. Responsibilities include conducting loan interviews, processing applications, and maintaining borrower relationships. Candidates...Full time
- ...expectations. Collaboration and Consultation: collaborate professionally and effectively with internal TEA staff, including legal, investigative, and program areas, using clear, timely communication and sound judgment to coordinate input, resolve issues, and contribute to...Work at officeLocal areaFlexible hours
$22 - $24 per hour
A leading healthcare recruiting firm in Austin is seeking an experienced Claims Analyst/Examiner. This position involves investigating rejected claims, analyzing results, and reviewing extensive data spreadsheets. Candidates should possess a Bachelor's degree and have claims...Hourly pay$23.16 per hour
...discrepancies in claim submissions and involves the Special Investigation Unit as necessary. Identifies issues which can be used to educate... ...Online at ****@*****.*** California Consumer Privacy Act Employees, Contractors, and Applicants Notice...For contractorsWork at officeLocal areaHighmark Health
Austin, TX4 days ago$4,000 - $4,350 per month
...divh2THC - Event Coordinator (Administrative Assistant III) 26-2100-69/h2pOrganization: Texas Historical Commission/ppPrimary Location: Texas-Austin/ppWork Locations: French Legation SHS 802 San Marcos St Austin 78702/ppJob: Office and Administrative Support/ppEmployee...Full timeContract workWork experience placementWork at officeNight shiftWeekend workCAPPS, Inc.
Austin, TX12 hours ago- Job Title Outreach Specialist (Administrative Assistant III) - THC Organization Texas Historical Commission Job Objective Performs complex administrative support work, including moderately complex consultative services and technical assistance for the French Legation...Work experience placementWork at officeWeekend work
- ...management system. Properly document all claim activity thoroughly and maintain compliance with company and regulatory standards. Investigate, evaluate, and negotiate commercial auto claims. Review police reports, legal and medical bills, etc. Review coverage, analyze...Full timePart timeWork experience placementWork at officeRemote workWork from home
Work At Home Vintage Experts LLC
Austin, TX2 days ago $22.15 - $27.3 per hour
...Responsibilities Handles inbound calls and emails, resolves escalated inquiries, and ensures a positive customer experience. Investigates freight issues, manages claims processes, and applies policies to resolve disputes fairly and efficiently. Coordinates with...Hourly payWork at officeLocal areaSaia
Austin, TX1 day ago- ...ideal candidate will have high-level knowledge and experience in investigating, analyzing, filing disputes, and paying benefits in accordance... ...those pertaining to ethics and integrity Claims Examiner III- All of the above functions for Claims Examiner II, PLUS:...Full timeWork at officeRelocationNight shift
CAPPS, Inc.
Austin, TX6 hours ago $130k - $160.58k
Job Title: Client Relationship Manager III Location: Maryland - Remote What you'll do: As a Client Relationship Manager III you'll be... ...a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts...Remote workWestern Alliance Bank
Austin, TX4 hours ago$100k - $140k
...to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without... ...federal and state regulations, including investigating and responding to operations issues, reviewing consumer complaints, engaging team members, and supporting...Work experience placementWork at officeRemote workFlexible hours- ...managing and responding to regulatory and escalated consumer matters, including Department of Insurance and BBB complaints. This role supports Hippo’s compliance... ...timelines, and partners cross-functionally to investigate complaint matters tied to claims, underwriting...Temporary workFlexible hours
- Who we are Farm Credit Bank of Texas is a $42.2 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active...Work at officeLocal areaImmediate startFlexible hours
- ...edge products and services expedite the procurement process across a wide range of industries, including communications/cellular, consumer electronics, and auto manufacturing. We are looking for a dynamic Trade Compliant Specialist to become a vital part of our vibrant...Contract workFor contractorsLocal areaRemote work
Sourceability LLC
Austin, TX2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to PUCT, Consumer Complaints Investigator (Investigator III). Be the first to apply!
Related searches
- insurance investigator Austin, TX
- corporate security investigator Austin, TX
- employee relations investigator Austin, TX
- research investigator Austin, TX
- housing investigator Austin, TX
- senior investigator Austin, TX
- case investigator Austin, TX
- aml investigator Austin, TX
- investigator Austin, TX
- remote investigator Austin, TX