Service Desk Specialist II — ITSM & User Support
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is looking for a Help Desk Specialist II in San Antonio, TX to provide Tier 1 technical support for federal clients. Responsibilities include resolving user incidents, managing accounts, and improving Service Desk processes. The ideal candidate should have 1-3 years of experience in service desk environments, excellent communication skills, and proficiency in technologies such as Active Directory and ServiceNow. This role offers an opportunity to work with cross-functional teams and support public services. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 4 days ago
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