Housekeeping Supervisor

Housekeeping Manager

Responsible for the overall cleanliness of the hotel by maintaining an organized and efficient Housekeeping operation

Prepares work schedules in accordance with forecasted occupancy

Supervises the day to day activities of housekeeping staff

Maintains familiarity with cleaning equipment; fills out requisition orders as necessary

Oversees and conducts inspections of Public Space for efficiency and cleanliness

Insures public space meets and exceeds customer expectations for the appearance of the hotel

Conducts department training on a regular basis

Provides staff with the skills training to provide value added service to customers

Monitors service and teamwork on a regular basis and counsels associates as needed

Insures that guest rooms are within the standards of AURO and franchise hotels

Inspects all guest rooms each quarter; checks "In" house or "Stay-over Rooms" as necessary

Writes maintenance orders as needed. Conducts inventories as assigned.

Checks linen closets and carts for cleanliness and supplies

Trains associates on proper cleaning techniques

Uses 100 point inspection to ensure quality of rooms by inspecting rooms following cleaning by housekeepers

Insures that all associates follow safety rules and procedures. Takes corrective action where required to improve safety of work areas

Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports

Determines, communicates, and monitors achievement of standards of performance on a timely basis

Maintains proper linen pars, chemicals, and amenity inventories

Recommends purchases of products; remaining within budget

Coordinates housekeeping work with other departments; Front Office, Engineering, Banquets, etc.

Confers closely with the Executive Housekeeper at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required

Coordinates staffing and payroll to conform with productivity and budgetary standards

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.