Room Service Associate

Position Overview Assists in all areas in the department associated with Patient, Retail and Catering services. Primary Department, Division, or Unit: Primary Work Shift: Day Rotational Compensation Range: $17.05 - $22.17 per hour, depending on experience You will be eligible for benefits if you are hired into a regular position with at least 24 scheduled weekly hours. Job Responsibilities Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort Measure and record patients’ intake when required by physician orders or nursing care protocols, maintaining accurate documentation Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy Position Qualifications Preferred: High School or Equivalent Benefits Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week Flexible plan options and coverage tiers Discounted childcare through Bright Horizons Voluntary benefits: pet insurance, legal services, identity theft protection PTO starts accruing from day one 403(b) retirement plan with company match Flexible spending accounts Access to financial advisors Up to $400 per year in wellness rewards 24/7 EAP counseling, virtual mental health support Food pantry PTO donation program Professional attire through Classy Closet United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at United Health Services is an Equal Opportunity Employer. #J-18808-Ljbffr