Unit Secretary

Unit Secretary – Lima Medical Office BuildingUnder general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.Essential Functions:Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely mannerProvides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the communitySchedules discharge follow up appointments; assists in recording traumas and codes within the facilityPerforms other administrative or clerical duties and projects as assignedOther duties as assignedEducation:High School Degree or GEDExperience:Prior healthcare clerical work (preferred, not required)Training:EPIC Electronic Health Record (EHR) (preferred, not required)Skills & Abilities:Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skillsEngage with staff and patients in a professional mannerAbility to be proactive in a rapidly changing environmentMercy Health is an equal opportunity employer.As a Mercy Health associate, you're part of a mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.What we offer:Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education supportBenefits may vary based on the market and employment status.