Events & Learning Operations Coordinator

Job Description

Job Description

At PSA Security, culture isn’t just a buzzword, it’s who we are. We’re a close-knit team who live out our core values of passion, integrity, boldness, and service every day. You’ll find us celebrating one another with quarterly and yearly awards, enjoying complimentary Friday lunches (and the occasional breakfast or dessert spread), and coming together for potlucks and community service projects like building 100+ backpacks each summer for students in need or hosting a holiday canned food drive. Halloween is our biggest holiday—our legendary costume competition gets fierce —and our office vibe is laid back, collaborative, and empowering. We encourage tough questions, bold ideas, and genuine connections. We also take care of our people with a competitive salary and comprehensive compensation package that includes medical, dental, vision, 401(k) with match and safe-harbor contribution, tuition reimbursement, paid parental leave, and PTO. If you’re looking for more than just a job—and want to be part of a team where you’re seen, celebrated, and supported—you belong at PSA!

Job Summary
Professional Security Alliance, Inc. (dba PSA, The PSA Network, and Edge), located in Westminster, Colorado, is the world’s largest systems integrator consortium. The Events & Learning Operations Coordinator serves as a central operational resource supporting PSA's Events and Learning & Development teams. This role is responsible for coordinating speaker and educational content logistics, sponsorship and exhibitor fulfillment, trade show operations, event project management, learning administration, contract tracking, and financial oversight activities.

This position plays a critical role in ensuring PSA's conferences, peer groups, educational programs, training initiatives, and trade show presence are executed with excellence. The ideal candidate is highly organized, detail-oriented, proactive, and capable of managing multiple priorities while maintaining exceptional service to members, sponsors, speakers, exhibitors, partners, and internal stakeholders.

Salary range $50,000 - $60,000 annually plus 5% bonus.  KEY RESPONSIBILITIES
Speaker & Educational Content Management

• Coordinate speaker logistics for PSA and Edge events, conferences, summits, peer groups, and educational programs.
• Manage collection of speaker biographies, headshots, presentation materials, registration information, and special requirements.
• Schedule and coordinate speaker preparation calls and planning meetings.
• Support development, launch, and administration of conference Call for Papers processes.
• Coordinate educational session scheduling and room assignments within CVENT.

Learning & Development Administration

• Provide administrative support for PSA's Learning & Development initiatives and educational programs.
• Support ongoing administration of PSA University.
• Manage course enrollments, learner records, attendance tracking, and reporting.
• Assist with content administration and maintenance for BuyPSA.com training offerings.
• Coordinate educational registrations, confirmations, reminders, and learner communications.
• Process, track, and maintain records for Training Bucks requests and approvals.
• Monitor Training Bucks utilization and prepare associated reporting.
• Coordinate logistics for virtual and in-person training programs.
• Assist in preparing evaluations, surveys, assessments, and participant materials.
• Provide customer support related to educational programs, registrations, LMS access, and training resources.

Trade Show & Association Event Coordination

• Coordinate PSA participation at industry trade shows and conferences including ISC West, ISC East, NSCA, and other strategic industry events.
• Manage booth logistics including furnishings, shipping, promotional materials, utilities, and event services.
• Coordinate hotel accommodations, meeting space reservations, and staff logistics.
• Track event deadlines and vendor deliverables.
• Support the planning and execution of hosted receptions and partner events associated with trade shows.

Event Operations & Logistics Support
Support logistics and operations for events of all sizes. Responsibilities include:

• Event registration support.
• Attendee tracking and reporting.
• Travel manifests and transportation coordination.
• Flight and arrival/departure tracking.
• Hotel rooming list management.
• Supply ordering and inventory management.
• Shipping and material coordination.
• On-site event support and execution.
• Event communications and attendee correspondence.
• Coordination of signage, materials, and event supplies.

In-House Event Ownership

• Serve as primary coordinator for PSA's in-house events and training room activities.
• Manage planning, logistics, registration, attendee communications, facility setup, catering coordination, and event execution.
• Coordinate roundtables, internal training programs, and other office-hosted educational events.
• Ensure consistently positive attendee experiences and professional event execution.

EXPERIENCE REQUIREMENTS

Education
Bachelor's degree in Event Management, Hospitality, Business Administration, Marketing, Communications, Education, or a related field preferred. Equivalent combination of education and relevant experience will be considered.

Experience

• 2-4 years of experience in event coordination, learning administration, project coordination, association management, hospitality, or related fields.
• Experience supporting conferences, trade shows, educational programs, or member-based organizations preferred.
• Experience with event technology platforms such as CVENT preferred.
• Experience with Monday.com or similar project management software preferred.
• Experience working with learning management systems preferred.

Personal Characteristics

• Honesty and Integrity
• Ability to communicate in a professional manner with team members at all levels of the organization
• Ability to prioritize, organize, and plan your workload effectively
• Must work well in a team environment and/or with little supervision
• Strong Attention to detail
• Positive attitude and drive to reach the common goal

Position Type / Expected Hours of Work Some flexibility in hours is allowed, but the employee must be available during the “core” work hours based on department needs. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Additional Information This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. About PSA Security

PSA is the world’s largest systems integrator consortium made up of the most progressive security and audio-visual systems integrators in North America. Combined, PSA members boasts over 500 branch locations, employ over 13,500 industry professionals and are responsible for over $4.5 billion annually in security, fire, life safety and pro audio-visual installations.

PSA’s mission is to elevate the industries we serve by providing owners and members exceptional education, networking, services and connections with technology partners. PSA brings this mission to life by partnering with industry-leading product and solution providers, delivering unparalleled education and training programs and by offering a variety of distinctive services that can enhance any company’s operations.

The PSA Network elevates the industries we serve by providing members exceptional education, networking, services, and connections with technology partners. Be the rising tide! Curious to learn more? Our recruiting team is happy to help at View email address on ziprecruiter.com. Formal applications must be submitted through this posting for consideration.

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