Administrative Assistant

Benefits: Casual, friendly work environment Competitive salary Training & development Administrative Assistant Fish Window Cleaning is hiring a proactive Administrative Assistant for our small, but busy, North Phoenix office. We are looking for an exceptional professional who does more than just manage a desk—you anticipate needs before they arise. As the "voice" of our office, you create the critical first impression of our brand and play a major role in our continued growth. Who You Are: You are a self-motivated, friendly individual who thrives on staying two steps ahead. You don't just wait for a task list; you see what needs to be done and take the initiative to do it. The Impact You’ll Make: Operational Excellence: Expertly handle accounts receivable and day-to-day office functions with uncompromising attention to detail. Customer Experience: Take ownership of the "first impression," ensuring every customer's interaction is seamless and positive. Proactive Problem Solving: Identify potential problems and take measures to avoid them to keep us running smoothly. Compensation $20-$22/hour, based on experience Schedule: Monday-Friday, start: 9am. End: Between 1pm and 3pm, depending on workload (20 to 30 hours per week). Essential Duties and Responsibilities: Managing email communication (can be numerous at times) Collecting current and past due accounts Processing check, cash and credit card payments into our database Creating and maintaining relationships with National Maintenance Companies and their payment processes Creating bank deposits Entering, scheduling, and confirming job services into our database Instructing window cleaners on completing work orders and invoices properly Filing out all necessary paperwork Answering phones (< 10 calls/day; seeking 100% capture) Office maintenance (e.g. common area wastebaskets, sweeping when needed) Essential Qualifications: Very high attention to detail – must be able to reliably notice and communicate elaborate details Competent and efficient – must be able to multitask and to process the volume of work and communication Good organizational skills and ability to follow-through Friendly, outgoing personality, love helping people Excellent communication skills on the phone, email and in person Demonstrate self-confidence and trustworthiness Ability to learn new software and systems Working knowledge of Word, Excel, and Outlook (may be tested) High School diploma/GED required Office-related experience is preferred Reliable transportation Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 44 states, yet we still maintain the traditional values we were founded on. We clean glass from 1 to 3 stories at commercial and residential locations including retail locations, office buildings and malls. We will always treat every customer as though they are our only customer. Please click the link to see the video on: The Day In the Life of a Window Cleaner.