Remote Senior Manager, Workforce Analytics & Optimization
Talkiatry
Talkiatry is seeking a Senior Manager, Analytics & Workforce Management to be the analytical backbone of its Core Operations. You will drive data-driven decisions and optimize workforce performance for over 400 Patient Care Coordinators (PCC).
This role requires 7+ years in operations analytics and experience with tools like Genesys and ServiceNow. You will lead performance analytics, workforce planning, and reporting frameworks, ensuring high-quality support for patients across multiple channels.
Remote work flexibility is offered across the US along with excellent benefits, including 401(k) matching and health insurance coverage starting from day one.
#J-18808-LjbffrVacancy posted 1 day ago
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