Office Manager - Parametric

Office Manager

The Office Manager is responsible for overall management of daily office operations, ensuring a highly functioning, efficient, and well-coordinated workplace environment. This role leads office administration functions in the New York and Westport office locations, drives process improvements, manages vendors and facilities, and partners with cross-functional teams to deliver consistent and high-quality employee experience. The Office Manager serves as the primary point of contact for office operations and acts as a key liaison between leadership, external vendors, and corporate partners.

Primary Responsibilities:

• Office Operations & Leadership
• Oversee and manage all administrative and operational functions of the office
• Ensure the office operates efficiently, safely, and in alignment with company standards, proactively partnering with Business Continuity teams to drive emergency preparedness planning and response readiness
• Partner with Parametric international leaders on coordinating office administrative needs, processes & requests
• Process Improvement & Standards
• Approves, implements, and sets office policies, procedures, and workplace standards
• Identify and implement process improvements to enhance efficiency and scalability
• Financial, Facilities & Vendor Management
• Manage vendor relationships, service contracts, and property management coordination
• Oversees maintenance, repairs, and office equipment management
• Oversee invoicing, track office expenses, and manage budget-related activities
• Regular coordination with regional Morgan Stanley Facilities & Corporate Service partners
• Workplace Experience & Employee Support
• Lead local coordination of employee events, town halls, onboarding, and workplace initiatives
• Develop and manage local office communications to ensure employees are informed of onsite activities, operational updates, and building-related information.
• Manage and maintain the Business Administration SharePoint site, ensuring content is accurate, up to date, and reflects current office operations, resources, and building information.
• Space & Resource Management
• Manage office occupancy, seating arrangements, and space planning
• Maintain oversight of office, kitchen, and supply inventory
• Administrative & Operational Oversight
• Supervise mail, shipping, and document handling to ensure operations are maintained.
• Partner with CAO leaders, EA's, IT, and Facilities teams to coordinate office operations and business administrative support needs
• Leadership & Reporting
• Report on office operations and improvement opportunities to BA leadership
• Provide leadership and people management for administrative staff, including coaching, mentoring, and performance guidance, while managing team schedules to ensure seamless office coverage and operations.

Job Qualifications:

• 6 + years of office management or administrative operations experience
• Bachelor's degree or equivalent experience preferred
• Strong knowledge of office operations, systems, and procedures
• Experience managing vendors, budgets, and operational processes
• Excellent communication, organization, and problem-solving skills
• Ability to take initiative and proactively resolve issues
• Strong interpersonal and stakeholder management skills
• Ability to handle sensitive information with discretion