Neighborhood Manager I

Location: Mauldin, SC

*$1,000 Sign on Bonus*

About Redwood:At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference.

We live by eight core values that guide everything we do:

Do One Thing Really WellBe EntrepreneurialServe Those You LeadDeliver More Than ExpectedCommunicate Openly and HonestlyInstill Family and Team SpiritDemonstrate Integrity and AuthenticityBe Nice and Have Fun

Position Overview:The Neighborhood Manager is primarily responsible for showing apartment homes, conducting local marketing efforts, and assisting residents and prospects daily. Additional responsibilities include preparing lease agreements and coordinating resident events. The Neighborhood Manager works alongside the Regional Manager and oversees the maintenance team to provide the best resident experience.

Duties & Responsibilities:

Conducting apartment home tours to potential prospects

Answering phone calls and emails

Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments

Scheduling resident appointments to discuss renewal rates and leasing options

Walking through units prior to resident move-in date

Completing move-in paperwork

Completing all lease applications and notifying prospective residents

Ensuring grounds are well kept and addressing any concerns with maintenance

Adhering to company standards for paperwork, resident files, budgets, and controlled expenses

Traveling between Redwood neighborhoods may be required

Overseeing on-site staff, assisting in hiring, disciplinary actions, and approving bi-weekly timecards

Being accessible for calls or emergencies outside regular hours as needed

All other related duties, as assigned

Required Qualifications:

High school diploma or equivalent

1 year management experience

Valid driver’s license

General computer efficiency

South Carolina Property Manager License 

Preferred Qualifications:

Prior sales or leasing experience

Exceptional customer service skills

Ability to operate smartphone, tablet, and computers

Physical Requirements:

Must be able to use standard office equipment such as computers, cell phones, desk phones, and photocopiers.Requires manual dexterity for keyboard use, mobile device use, and general office tasks.Must be able to sit, stand, walk, bend, and navigate stairs throughout the workday, including during neighborhood tours or building access needs.Must be able to lift, carry, push, or pull items up to 30 pounds, such as marketing materials, small equipment, or office supplies.Must be able to safely move throughout indoor units, common areas, and outdoor neighborhood spaces, including uneven surfaces or varying flooring types.

Attendance & Scheduling:

Punctuality and consistent attendance are essential, and employees must adhere to assigned schedules.Must have reliable transportation to attend periodic meetings or respond to occasional onsite needs.Occasional travel may be required for team outings, training sessions, or company-sponsored events outside of the primary work location, estimated at less than 5% annually.

Work Environment:

Work is performed in both office and field environments, including model units, residential units, and outdoor areas.Exposure to typical indoor office conditions, including variable temperatures and a mix of natural and standard lighting.Regular exposure to varying weather conditions such as heat, cold, rain, snow, and damp environments.May occasionally encounter low-level noise from landscaping, maintenance activities, or equipment.

Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work: Redwood Apartment Neighborhoods | Employee Benefits & Perks

Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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