Customer Experience Lead — Scale Support, Equity & PTO
Truemed Inc.
Truemed Inc. is seeking a Customer Experience Lead to enhance the customer support experience while scaling operations. In this role, you will own the customer support experience, lead a small team, and work on continuous improvement initiatives across systems and workflows. The ideal candidate has 3-5 years of customer support experience and strong written communication skills. Responsibilities include managing support channels, coaching teams, and tracking performance metrics. #J-18808-Ljbffr Truemed Inc.
- ...The Role As Customer Experience Lead, you'll own the day-to-day customer support experience and help scale how Truemed supports customers as we grow... ...Compensation & Benefits Comp and equity in the top decile for... ...contributions 401(k) Unlimited PTO Based in San Francisco, Los...Employment EquityFor contractorsShift work
$26 - $30 per hour
...Customer Experience Lead The Customer Experience Lead serves as a key driver... ...exceptional customer service, support supply (consigned product) generation... ...~18 Paid Time Off (PTO) Days (PTO starts accruing on... ...read about our Diversity Equity and Inclusion program here....Employment EquityHourly payFull timeFlexible hoursAfternoon shift- A forward-thinking company is seeking a Customer Service Manager to lead a remote team during a self-serve product launch.... ...managing frontline representatives, optimizing support operations, and enhancing customer experience. Must have 2+ years of management experience...SuggestedRemote work
- Fitt Insider is looking for a Customer Experience Lead in Los Angeles to oversee day-to-day support across written channels. The role involves direct customer support, managing a small team, and driving improvements in systems and workflows for scalability. The ideal candidate...Suggested
- ...month on a global scale. We're looking for a kick‑ass Customer Care Manager to help... ...Requirements What you’ll do: Lead your team to... ...customer experience through email, telegram and twitter support. Serve as an escalation... ...salary, attractive equity position, and semi‑...Employment EquityRemote work
$180k
...a team that\'s scaling quickly, we want... ...companies Lead discovery conversations... ..., Customer Success, and Product... ...seamless customer experience and inform product... ...eligible for equity. Employees in this... ...Generous PTO policy Full benefits... ..., and we support each other to be...Employment EquityRemote work- ...The ClinicMind Enterprise Customer Success Lead serves as the primary strategic... ...a portfolio of large-scale healthcare organizations. The... ...existing accounts. Negotiate and support contract renewals in... ...to ensure seamless customer experiences. Expected travel: up to 50...Contract work
$146.5k - $274.1k
AMR Customer Engagement Lead - Culver City, CA. Job Overview The AMR Customer Engagement... ...deliver a pan‑geo customer experience roadmap across key in‑store... ...programming pillars that support overall customer engagement... ...and execute multiple large‑scale projects simultaneously....Trial periodRelocation packageFlexible hours$19 - $29 per hour
...everything that was wrong with the ER experience. Since then, we've expanded... ...exotics!) to our immersive, customer‑focused experience, which... ...‑centric approach, whether supporting your colleagues or making an... ...role, you may be eligible for equity after one year of full‑time,...Employment EquityHourly payFull timeFlexible hoursNight shiftWeekend work- ...Angeles is seeking an experienced Customer Care Manager to enhance customer experience and build effective support processes. Ideal candidates... ...over 5 years of experience leading customer care teams in a... ...offers a competitive salary, equity opportunities, and a 99% remote...Employment EquityRemote job
- ...movement in the studio leads to better living. It... ...best-in‑class, elevated customer experiences that are both locally... ...digital and customer support strategies are translated... ...how we launch and scale support across markets... ...long term incentives, a PTO policy, and many other...Local area
$90k - $125k
...life on Mars. STARLINK CUSTOMER SUCCESS ACCOUNT LEAD (SMB/FIXED-SITE) Starlink... ...customer service at scale to SMB customers and resellers... ...continuous growth and self-support Building relationships... ...teams, evolve the customer experience, or scale the business while...Permanent employmentContract workTemporary workShift workWeekend work- ...intelligence layer for customer experience. We’re creating an... ...customer touchpoint—from support conversations to shopping... ..., and turning cold leads into long‑term partnerships... ...Claude or ChatGPT) to scale prospecting, research,... ...the opportunity for equity or stock grants....Employment Equity
$212k - $326k
...Redefining How The World Experiences Design Hello,... ...And Success team support Canva Enterprise,... ...collaborate at scale. About The Role... ...closely with our customers to understand their... ...Planning: You will lead with a data-driven... ...ensuring internal equity within the team in...Employment EquityWork at officeLocal areaFlexible hours$130k
...2022, Passes is scaling fast—powered by... ...and empathetic Support Operations Manager to lead day‑to‑day operations... ...‑class support experience. The ideal... ...handle sensitive customer escalations, and... ...Competitive salary and equity (up to $130,000... ...Unlimited PTO Professional development...Employment EquityWork at office- ...core operations teams, Customer Experience, ensures that when... ...growing global network of support centers, with the... ...Senior Manager role will lead the Credit & Refunds (... ...focused on developing and scaling a cross‑functional, AI... ...opportunities for equity grants. Talk to your recruiter...Employment EquityHourly payTemporary workWork at officeLocal areaFlexible hours
$95k - $110k
...Your Team Like Family — lead with respect,... ...forward. • Deliver a “Wow” Customer Experience Every Time — every detail... ...proposed solutions Support and execute... ...paid by us! Flexible PTO because we respect the... ...diversity, inclusion and equity committee (DIEC) strives...Employment EquityFlexible hours- Kandu Health is seeking a Customer Journey Specialist to join our team. This role focuses on enhancing the customer experience for our IpsiHand device, supporting patients through their recovery journey. As part of this position, you will monitor customer progression,...Remote jobHourly pay
$19.5 per hour
...Secret & Co, you’ll join a world‑leading specialty retail brand... ...brand can achieve, placing customers at the center of everything... ...we do to create products and experiences that bring them joy. We believe... ...Customer Experience Lead supports operational excellence through...Local areaImmediate startFlexible hoursNight shiftWeekend work$128k - $192k
...unique backgrounds, experiences and perspectives... ...brands build, grow, and scale relationships with their customers. Our platform turns... ...to transform how leading companies engage... ...with cross‑functional support. Apply MEDDPICC... ...customer success roles, equity, sign‑on payments,...Employment Equity$73k - $117k
...passionate about the customer experience, and inspired to... ...Management, Support, Technical Sales &... ...collaboration. ~ Lead regular performance... ...reports to the Senior Scaled Program Manager... ...competitive target bonus, equity, and a... ...Flexible Paid Time Off (PTO)- take the time...Employment EquityFull timeLocal areaRemote workFlexible hoursNight shift$120k - $140k
...Together with our customers, Weave is designing... ..., and support the company's hyper... ...What You'll Own Lead Generation & Prospecting... ...ensuring positive experience from contract signing... ...to $280,000) plus equity. Comprehensive... ...and yours: generous PTO, parental leave,...Employment EquityContract workRemote work$180k
...2twenty is the leading platform for employers... ...a team that's scaling quickly, we... ..., Customer Success, and Product... ...seamless customer experience and inform product... ...are eligible for equity. Employees in... ...salary Generous PTO policy Full... ..., and we support each other to be...Employment EquityRemote work$125k
...and engage with our customers. Working... ...the team Unlimited PTO We encourage team... ...collaborates closely with leading clinicians to develop... ...with technical support and customer success... ...when practices experience staff turnover. Provide... ...Target 10% + Equity Package #J-18808-...Employment EquityFull timePrivate practiceWork at officeLocal areaImmediate startFlexible hoursNight shiftWeekend work$18.37 per hour
...position. The role involves ensuring excellent customer service, overseeing store operations,... ...least a high school diploma, management experience, and strong communication skills. The... ...health coverage and personal wellness support. Join us to inspire and be inspired! #J-...Hourly payFlexible hours- ...serve as the front line of support for our growing client base.... ...sits at the intersection of customer experience and financial operations, and... ...creative professionals Benefits Equity grant with standard 4-year... ...wellness stipend Unlimited PTO Requirements Clear,...Employment EquityFor contractorsFreelanceRemote work
- The RealReal is looking for a Customer Experience Lead for their upcoming Glendale, CA store. This full-time, onsite position emphasizes exceptional... ...engage customers, educate them on sustainable fashion, and support consignor relations. Candidates should have at least 2...Full time
$134k - $202k
...and driven by our customers' success. Our platform... ...decisions, and scale impact.... ...dynamic, data-driven experiences that are scalable,... ...Adoption Services Lead, you are a senior... ...eDiscovery industry, supporting legal, compliance,... ...and internal pay equity. Hiring at the top...Employment EquityRemote workFlexible hours- ...US Drive the future of brand experience in Los Angeles: We are looking... ...(no remote work). Benefits, PTO, and compensation will be discussed... ...sponsorship). WHAT YOU DO Customer Experience: Represent the... ...orientation. Studio Operations: Support in-store events and ensure...Contract workRemote workVisa sponsorshipWeekend workAfternoon shift
$90k - $150k
...Manager will own and scale the full Accounts Payable... ...transaction volume, support multiple government... ...payments. Lead T&E Program: Administer... .... Requirements Experience: 6+ years in Accounts... ...competitive salary and equity, unlimited PTO policy, paid parental...Employment EquityWeekly payPermanent employmentWork at office
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