Systems Project Technician

Job Description

Job Description

Systems Project Technician- Provides systems installation support and training to customers and field technicians by performing the following duties. This position requires extensive traveling and on-site work at the office when not assigned on-site at a project.

ESSENTIAL DUTIES AND RESPONSIBILITES:

* Install, configure, and maintain Microsoft SQL Server.

* Install, configure, and maintain Microsoft Internet Information Services (IIS).

* Install, configure, and maintain company systems products.

* Develops a good understanding of operating systems and application operations related to company offered systems, products, and services.

* Receives emergency and scheduled installation, configuration, and repair assignments.

* Collects and analyzes data; provides findings and recommends solutions to technicians in the field.

* Assists customer with basic troubleshooting hardware, software, and peripherals when necessary.

* Able to promptly answer support related emails and phone calls.

* Excellent communication (oral and written), interpersonal, organizational, and presentation skills.

* Other duties as assigned.

EDUCATION AND EXPERIENCE:

* AAS in Communications, Computer Science, Networking, or equivalent experience required, BS in Computer Science or Computer Engineering preferred.

* CompTIA A+ and Net+ certifications, MCSE preferred.

* 1-3 years minimum experience in information technology or networking.

* 1-3 years minimum experience with Microsoft Windows Server operating systems.

* 1-3 years minimum experience with Microsoft SQL Server and IIS.

* 1-3 years minimum virtualization experience with VMware or Hyper-V

JOB QUALIFICATIONS:

* Must possess excellent communication, interpersonal, organizational, and presentation skills.

* Must be self-motivated, detail-oriented, and organized.

* Must be able to travel extensively for periods of 3 weeks or more.

* Must be able to obtain and maintain gaming licenses in multiple jurisdictions.

* Must be able to obtain and maintain a U.S. passport and any required visas.

* Must be able to pass a drug and background check.

* Must possess a valid driver's license and a clean DMV record.

* Must be able to work overtime as necessary.

* Must be able to work or travel during weekends and holidays