Scrum Master

Job Description

Job Description

FrankCrum is a Top Workplace!

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!

Click here to learn more about FrankCrum!

The Role You'll Play to Create Success

We are happy to announce a full-time Scrum Master  position in Clearwater, FL!
The purpose of every employee at FrankCrum is to help businesses grow and prosper by providing products and services that foster stability and security. This job contributes to the mission of FrankCrum by facilitating the adoption of Agile practices within our software development process and ensure the smooth implementation of Scrum, removing impediments, coaching team members, and leading daily stand-ups and sprint planning.

1. Leads daily stand-ups, sprint planning, retrospectives, and reviews, ensuring that these meetings are productive, time-boxed, and result-oriented.
2. Creates an environment where all team members feel comfortable sharing ideas and feedback.
3. Fosters an open dialogue within the team, encouraging transparent communication and information sharing.
4. Assists the Product Owner in managing and grooming the product backlog, prioritizing user stories, and ensuring clear communication of requirements.
5. Identifies and addresses issues or blockers proactively that impede the team’s progress, working with relevant stakeholders to resolve challenges.
6. Resolves conflicts and managing challenging team dynamics to ensure a harmonious and effective work environment.
7. Assists the team understand Scrum principles and Agile best practices, fostering self-organization and continuous improvement.
8. Coaches the Product Owner and development team to enhance their skills in backlog management, story refinement, and prioritization.
9. Guides the development team towards self-organization, accountability, and continuous learning.
10. Acts as a liaison between the development team and stakeholders, ensuring transparency and alignment on progress, risks, and upcoming milestones.
11. Adjusts to changes in project scope, timelines, or team dynamics without losing focus on the overall objective.
12. Adapts facilitation style and approach based on the maturity and needs of the team.
13. Remains open to experimenting with different Agile practices, such as blending Kanban with Scrum, to find the best fit for the team.
14. Keeps the team focused on sprint goals and long-term objectives by managing priorities and maintaining clear workflows.
15. Uses key Scrum metrics like burndown charts, velocity, and sprint health reports to provide insights into team performance and identify opportunities for improvement.
16. Drives retrospectives with actionable outcomes, focusing on process improvements that boost productivity, quality, and team morale.

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The Attributes We Seek

Keys to success in this position include a Scrum Certification - Certified Scrum Master (CSM) or equivalent (e.g., Professional Scrum Master (PSM I)). Experience with Agile Frameworks and deep understanding of Scrum and Kanban is needed. Experience with Agile project management tools like Azure DevOps, Jira, or similar platforms is required. Agile Strong interpersonal skills with a passion for mentoring and coaching team members is needed.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only one hundred and ninety five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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