Service Technician - Class B

Service Technician - Class B

Peterbilt of Des Moines - Ankeny, IA 50021

Overview

Position Type Full Time Education Level High School Category Skilled Labor - Trades

Description

The Service Technician- Class B is responsible for performing diagnostics, repair, and maintenance on medium-duty through Class 7 and 8 heavy-duty trucks in a timely and proficient manner. This position operates with moderate supervision and is considered an experienced technician role. The Class B Technician is expected to handle a wide range of repairs, continue developing advanced diagnostics skills, and at times assist in training less experienced technicians. This role supports shop productivity, quality workmanship, and customer uptime.

The "Major Duties and Responsibilities" listed below highlights the key responsibilities and qualifications for the role. The duties and responsibilities outlined are not exhaustive and may adapt over time to align with evolving business needs

Major Duties and Responsibilities

• Diagnostics and Repair
  • Perform mechanical repairs on medium-duty and heavy-duty trucks
  • Inspect, test, and diagnose mechanical and electrical issues
  • Perform routine maintenance, inspections, overhauls, and component replacements
  • Assist with diagnosing fuel, emissions, and other complex systems
  • Utilize diagnostic software, OEM tools, and specialized equipment
• Work Execution and Quality
  • Complete repairs in a timely and efficient manner with attention to quality
  • Read and understand repair orders and follow instructions accurately
  • Test vehicles and components to verify proper operation after repairs
  • Identify additional repair needs and communicate findings
  • Maintain productivity standards while ensuring accurate workmanship
• Team Support and Communication
  • Communicate repair status, concerns, and updates to Shop Foreman or Service Manager
  • Assist in training and supporting less experienced technicians when needed
  • Collaborate with team members to improve workflow and efficiency
  • Participate in shop meetings and team discussions
  • Maintain professional interactions with coworkers and leadership
• Safety and Compliance
  • Follow all safety policies, procedures, and OSHA requirements
  • Properly use and maintain tools, equipment, and personal protective equipment
  • Maintain awareness of environmental and safety hazards in the shop
  • Participate in required training and certification programs
  • Ensure all work is performed in compliance with Company and regulatory standards

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge, skills, and abilities listed below are representative of those required. This position involves hands-on work in a shop environment including frequent use of tools, equipment, and machinery. Employees are required to stand, walk, bend, lift, and work in various conditions, including exposure to noise, fumes, and moving mechanical parts. Lifting up to 50-100 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or GED required
• Technical or diesel technology degree preferred
• Intermediate computer skills required, including diagnostic software and service systems

Skills Required

• Strong mechanical aptitude with developing diagnostic and troubleshooting skills
• Working knowledge of heavy-duty truck systems including engine, electrical, fuel, brake, and emissions systems
• Ability to read and interpret repair orders, schematics, and technical manuals
• Effective written and verbal communication skills
• Basic mathematical skills for measurements and calculations
• Problem-solving skills to address mechanical and electrical issues
• Ability to use diagnostic tools, software, and shop environment
• Ability to prioritize tasks and manage time in a fast-paced environment
• Strong attention to detail and commitment to quality work
• Ability to work collaboratively with other technicians and supervisors

Certificates, Licenses, and Registrations

• CDL preferred but not required. With a valid CDL, must be able to meet Company insurability requirements
• OEM and ASE certifications preferred

Travel

• Occasional travel to other Company locations or training may be required

Midwest Peterbilt Group Benefits

• Health, Dental, and Vision Insurance
• Flex Spending Accounts (FSA)
• 401(k) with Employer Matching
• Paid Holidays and PTO
• Tool Insurance
• Life Insurance
• Hospital and Critical Care Plans
• Short and Long-term disability programs
• IDShield and LegalShield Services

Additional Job Board Information

• Midwest Peterbilt Group is an equal opportunity employer
• All applicants will be considered for employment without attention to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws

Company Information

• Founded in 1954, Sioux City Truck Sales, Inc. has grown from a small Diamond-T Truck dealership into the exclusive Midwest Peterbilt Group (MPG), a network of Peterbilt truck dealerships across Iowa and Nebraska with locations in Sioux City, Des Moines, Council Bluffs, Norfolk, Lincoln, Omaha, and O'Neill. We offer premium trucks, parts, and service as well as wreck repairs and restoration services through MPG Collision Centers, Inc. (MPG CCI). And, we provide educational opportunities through the Midwest Diesel Tech Academy (MDTA).