Dock Supervisor

Company Overview AAA Cooper Transportation, founded in 1955, is an asset‑based multi‑regional trucking company providing less‑than‑truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partner carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs. Role Summary AAA Cooper Dock Supervisors are a vital part of customer relations and are responsible for ensuring our customers’ freight is delivered on time and damage free. Benefits Health, Dental and Vision Insurance Company Health Savings Account contributions 401(k) with company match Company‑paid life insurance Long‑Term Disability Dependent Life Insurance Accidental Death & Dismemberment Insurance Wellness programs Paid Holidays Paid vacation Uniforms Weekly direct payroll deposits Safety and Performance Rewards Program Tuition Reimbursement Program Employee Assistance Program Job Responsibilities Ensure safety of all employees Resolve conflict and mediate disputes Make recommendations to the Terminal Manager on advancement opportunities and disciplinary suggestions of terminal employees Plan deliveries using the Inbound Planning Tool Schedule drivers to meet customers' expectations with efficient workloads Communicate with customers and company employees on delivery concerns Ensure customers’ requirements are being met Enter Customer Pickup Request and assign pickups to the appropriate driver Job Requirements High school diploma or equivalent 21 years or older Pass DOT pre‑employment drug screen and DOT physical Satisfactory background check Pass ACT road test Flexible hours Have the ability to be certified as a forklift operator Be familiar with proper procedures for handling hazardous materials Perform all duties in accordance with company policies and procedures, and comply with all federal, state and local regulations that govern a safe work environment Read, write, speak and understand English well Count, add, and subtract digits up to 10,000s Operate a motor vehicle safely Have a working knowledge of all DOT regulations that govern your particular job Understanding of the LTL industry Punctual, meticulous and reliable Computer literate (Excel, Outlook, Word) Category: Service Center Leadership #J-18808-Ljbffr AAA Cooper Transportation