Invoice Resolution Specialist

2–5 years of Accounts Payable experience, including full-cycle AP processing using a Windows-based accounting system JDE and MarketBasket experience. Coupa and SAP experience strongly preferred Advanced Excel skills Strong attention to detail, analytical problem-solving, and the ability to manage multiple priorities in a high-volume environment Effective communicator with strong stakeholder management, customer service, and the ability to work independently and collaboratively

JOB RESPONSIBILITIES:

Keeping Invoices Moving Resolve three-way match discrepancies and research pricing, quantity, and approval issues daily Monitor invoice status, escalate delays, and ensure invoices reach fully approved status Process pass-through, MMM, same-day demand, and other invoice types accurately and on time Meet service expectations, including same-day demand deadlines and 2-day turnaround for approved invoices Prioritize work based on payment terms, urgency, and discount opportunities Accuracy with Insight Review invoices and support documents for accuracy, completeness, and proper approvals before posting Validate uploads, prevent duplicate entries, and maintain data integrity across invoice records Maintain records and documentation in line with company policy, accounting standards, and close schedules Use Excel and tracking logs to monitor invoice status, aging, payment trends, batches, and vendor details Support reporting and analysis by keeping invoice data organized, accurate, and current Partnerships That Keep Work Flowing Serve as a primary contact for vendors, hotel properties, and internal teams on invoice questions and payment status Follow up with leaders and stakeholders to secure approvals, resolve issues, and communicate next steps clearly Manage incoming calls, emails, and Level 1 Service Desk tickets within service level expectations Collaborate with Treasury, Procurement, Accounting, and other teams to resolve escalated invoice and payment issues Support office operations, mail distribution, AP desk backup, and special projects as needed #J-18808-Ljbffr Aimbridge Hospitality