Remote Client Support Coordinator

Job Summary

LJ Horizons is seeking a dependable and detail-oriented Client Support Coordinator to assist clients and provide a high level of service in a remote environment.

This role is ideal for detail-oriented individuals who enjoy communication, staying organized, and helping support clients through a structured process.

You will assist with client communication, service coordination, updates, and ongoing support throughout the process.

Key Responsibilities

• Respond to client inquiries in a professional and timely manner
• Assist clients with service coordination and updates
• Provide support throughout a structured client process
• Maintain accurate and organized client records
• Communicate clearly and provide consistent follow-up
• Monitor progress and ensure a positive client experience
• Utilize online systems and tools to support daily tasks

Qualifications

• Strong communication and organizational skills
• Ability to manage multiple priorities and tasks
• Self-motivated with the ability to work independently
• Detail-oriented with strong follow-through
• Comfortable using online tools and systems
• Customer service, hospitality, or administrative experience preferred

What We Offer

• Training and ongoing support
• Flexible scheduling based on availability and business needs
• Opportunities for professional growth
• Supportive team environment
• Access to tools and systems needed for success

Work Environment

• Fully remote position
• Flexible schedule based on business needs
• Reliable internet connection required

About Us

LJ Horizons is a client-focused service organization dedicated to helping provide personalized support and coordination for individuals, couples, and families. Our team values communication, professionalism, and exceptional service in a fully remote environment.