Quant Analytics Manager-Vice President

Job Summary Are you a seasoned analytics professional with broad knowledge of analytical concepts, tools, and technologies who can also tell the story to executive and non-technical audiences? This may be the right opportunity for you. Responsibilities As a Quant Analytics Manager on the Operations Data & Analytics Team, you will lead initiatives focused on improving the customer experience and reducing operating expenses for product groups. You will be involved in all phases of the analytics lifecycle, including documenting data lineage, analysis scoping, data development, hypothesis development, data analysis, generating insights, developing, and delivering presentations of findings. Your projects will range from simple trend analysis to cross-channel journey analysis to prescriptive analytics. The common theme of all the projects is data mining, business judgment and collaboration to improve the customer experience. You will derive insights about our customer’s journeys, develop and implement innovative strategies and advanced analytics solutions, then tell the story in an effective manner. Job Responsibilities Partner with our product groups to build understanding of business drivers and underlying data Collaborate with business owners to formulate quantifiable goals; advise on strategies and experimentation to achieve business goals Structure and lead execution of KPIs, trend analysis, dashboards and analyses including segmentations, optimizations, and other techniques to improve business performance. Collaborate across functions and LOBs to drive Analytics and Insights Import, clean, transform and validate data from multiple sources in preparation for analytics Analyze customer interactions and events across a variety of channels (calls, branch, online, mobile) to better understand customer journeys and friction points Contribute to business cases, construct test designs, and identify populations for pilot programs; Analyze program performance and derive insights to help inform future customer strategies Leverage a variety of analytical applications (SQL, R, Python, Alteryx, Tableau, Adobe Analytics etc.) to describe, analyze, and interpret trends and patterns in complex data sets. Prepare and deliver presentations summarizing insights and conclusions that remove the noise from data and highlight useful information, allowing leadership to make evidence-based decisions. Partner closely and collaborate with data management teams, strategy teams, and other analytics resources across multiple functional teams Develop and manage a small team of both onshore and offshore associates Required Qualifications 10+ years of experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units BS degree in a quantitative or related field Skilled using SQL, Python, Alteryx, Tableau and Adobe Analytics Talented people manager with solid team‑leadership skills Self-sufficiency in querying and extracting data from Enterprise databases Robust analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Structured thinker and effective storyteller that can present fact‑based recommendations in a clear, logical, and concise way Knowledge of big data disciplines, AWS, Agile (scrum) methodologies, and new technologies Superior ability to communicate effectively with all levels of management and partners from a variety of technical and non‑technical business functions Preferred Qualifications Master’s degree and/or PHD in relevant field preferred Experience with Machine Learning, AI and Cloud environments (AWS, Snowflake) preferred Additional Information Hybrid-60% in-office Please note: Relocation assistance is not offered/supported for this role. Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Statement We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans. #J-18808-Ljbffr JPMorgan Chase