Automotive Service Manager

Join to apply for the Automotive Service Manager role at Mills Automotive Group 1 day ago Be among the first 25 applicants Join to apply for the Automotive Service Manager role at Mills Automotive Group Get AI-powered advice on this job and more exclusive features. Mills Automotive Group provided pay range This range is provided by Mills Automotive Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $110,000.00/yr - $150,000.00/yr Job Summary: The Automotive Service Manager at Mills Auto Group is responsible for overseeing and managing all aspects of the service department, including customer service, operations, and profitability. This is a full-time position in the auto industry based in the Raleigh, North Carolina area. This is an individual contributor role with a base salary plus commission, and the total compensation can range from $110,000 to $150,000 per year, paid semi-monthly. Compensation & Benefits: Base salary plus commission structure Total compensation ranging from $110,000 to $150,000 per year Paid semi-monthly Health insurance benefits 401(k) retirement plan Paid time off and holidays Employee discounts on vehicles and services Responsibilities: Manage and supervise a team of service technicians and support staff Maintain a high level of customer satisfaction by ensuring timely and efficient service Monitor and improve the department's profitability by analyzing and controlling expenses Develop and implement strategies to increase service department revenue Review and approve service estimates and invoices to ensure accuracy and fair pricing Oversee inventory management and ordering of parts and supplies Ensure compliance with safety and environmental regulations Train and mentor service department employees to achieve individual and team goals Create and maintain a positive work environment and promote teamwork Handle customer escalations and resolve any service-related issues Stay updated on industry developments and trends to identify opportunities for growth and improvement Requirements: At least 5 years of experience in an automotive service management role Proven record of success in managing a profitable service department Excellent leadership, coaching, and communication skills Strong knowledge of automotive repair and maintenance Familiarity with dealership software and systems Ability to work in a fast-paced and dynamic environment Strong problem-solving and decision-making abilities High school diploma or equivalent (college degree preferred) EEOC statement: Mills Auto Group is an equal opportunity employer. We value diversity and welcome applicants of all backgrounds and identities. We are committed to creating a workplace that is inclusive, fair, and respectful of all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. We encourage diversity and inclusivity in our hiring and strive to create a work environment that reflects the diverse communities we serve. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Mills Automotive Group by 2x Sign in to set job alerts for “Automotive Service Manager” roles. Raleigh, NC $49,350.00-$84,600.00 2 days ago Associate Manager, Customer Content Services Fuquay-Varina, NC $19.00-$28.50 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Mills Automotive Group