Analyst APS Theft & Fraud Intelligence

Job Description

Job Summary

Responsible for continuously monitoring company systems and existing data/reports for potential loss or abuse by utilizing advanced interrogation techniques. Takes a proactive role in suggesting control improvements to company programs in order to mitigate future risk. Works under general supervision and usually reports to a project leader or manager.


Job Responsibilities

• Performs forensic loss analysis using tools including exception reporting systems, networked store CCTV and company systems including e-commerce systems and store systems (for example: POS, SIMS, Cash Management, Refund Tracking).
• Assists in development of specialized reporting designed to identify and investigate internal employee theft, external fraud and process improvement opportunities while continuously refining parameters as the needs of the business evolve.
• Provides ongoing investigative support to Asset Protection Solutions personnel across the enterprise and serves as a corporate content expert.
• Assists Asset Protection Solutions management team in implementing proactive controls to mitigate risks in company programs and communicate them throughout the organization.
• Enforces the ethics and integrity standards of the Company by identifying non-compliance of company policies.
• Initiates further investigation to address and correct non-compliance while championing and supporting continuous improvement of current policies and procedures.
• Works in a team environment that is inclusive of unique and diverse views. Seeks a wide variety of perspectives to help ensure the best course of action is consistently considered and taken.
• Networks and participates in discussions with key internal and external partners (for example: credit card issuers/acquirers, law enforcement, store management, ect.) to determine the best value-added use of enhancements and provide the most effective tools to APS team members.
• Initiates investigative leads based on identification of potential loss issues and providing guidance during the course of an investigation while determining and weighing the applicability to future controls needed.

About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

External Basic Qualifications

• Bachelor's degree OR a High School Diploma / GED and at least 3 years of experience performing data or financial analysis, and/or working with retail systems (for example: Point-of-Sale).
• Experience in data mining and/or utilizing key performance indicator reports to drive business behaviors.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
• Experience with Microsoft Excel that includes Pivot Tables, Pivot Charts, Vlookups, and creating custom formulas.
• Willing to travel up to 5% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor's degree
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
• Certification such as CFE (Certified Fraud Examiner), OSINT (Open-Source Intelligence)
• Experience performing investigative analysis.
• Knowledge of Relational Databases.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits