Inside Sales Supervisor

Inside Sales Manager

Provide daily leadership, coaching, and performance management for the Inside Sales team. Drive consistent sales activity, customer engagement, productivity, and adherence to established sales processes. Develop Inside Sales Representatives through hands-on coaching, clear performance expectations, and accountability while supporting the department's role as a pipeline for future sales talent.

Interview, hire, onboard (departmental), discipline, and terminate employees

Ensure direct reports are trained and qualified to safely perform job duties including cross training

Administer staff work schedules including timecards, time-off, overtime, and work assignments

Promote a work environment that supports engagement, quality, productivity, safety, and compliance

Conduct employee performance reviews including coaching or employee discipline

Manage performance to achieve key business outcomes

Define goals, set expectations, and deploy plans to improve or sustain performance

Maintain staff work schedules, attendance, timecards, time off, overtime, and daily work assignments

Conduct regular call reviews, one-on-one coaching, performance discussions, and employee performance reviews

Support onboarding and ramp-up of new Inside Sales Representatives through daily coaching, role play, call review, CRM reinforcement, and performance follow-up

Review calls to reinforce sales skills, prospecting techniques, customer engagement, call quality, and approved messaging

Ability to lead teams, apply business governance, and perform continuous improvement to achieve results

Exhibit excellent communication, interpersonal, and leadership skills

Display high standards of diplomacy, along with sound business and relationship judgment

Ability to maintain confidentiality including but not limited to documents and information

Proficient in Microsoft Office suite and able to learn job specific programs/ applications

Maintain a positive professional attitude with peers and management

Communicate effectively and efficiently and produce consistent quality work

Character qualities of Decisiveness, Discernment, Initiative, Persuasiveness, and Wisdom.

Bachelor's degree in a related field (e.g., Sales, Business, Marketing or Communications preferred)

5 years experience in inside sales

3 years supervisory/management experience leading an inside sales team

The first year OTE for this position is $95,000 - $120,000 per year, depending on experience and qualifications

Health, HSA, Dental, and Vision Insurance: Comprehensive coverage to meet your needs

Life Insurance (company provided): Ensuring peace of mind for you and your loved ones

Short-Term Disability (company provided)

401(k) Plan: With company matching to help you plan for the future

Health Savings Account (HSA): With company contributions to support your healthcare expenses

Paid Time Off: Start with 15 days of PTO annually

Paid Holidays: Enjoy time off for recognized holidays

On-Site Wellness Meals: Company-paid meals to support your health

Gym Membership Reimbursement: Encouraging your fitness and well-being

Employee Assistance Program (EAP): Access to confidential support services

Voluntary Benefits: Options including short-term disability, life insurance (whole/term), hospital indemnity, critical illness, and accident expense coverage

Growth and Development Opportunities: Access to company university and tuition reimbursement programs

On-Staff Health Coach: Personalized coaching available one-on-one or in groups

Health and Wellness Initiatives: Participate in walking challenges, weight loss programs, health risk assessments, and more!

Ortho has a three step hiring process that includes an:

Initial phone interview

An in-person interview with the hiring manager (in the respective territory)

A final interview (in Chicago/Ortho will coordinate travel arrangements)

Our healthcare system faces significant challenges, with issues like complexity and inefficiency. At Ortho Molecular Products, our vision is to help transform the practice of medicine. We work tirelessly to assist healthcare providers in adopting improved solutions for health issues, integrating lifestyle medicine and evidence-based nutritional therapies that enhance patient outcomes. Our commitment involves crafting scientifically grounded products and pioneering innovative clinical initiatives tailored to support doctors in supporting their patients' recovery and well-being.

We are looking for people who align with our mission and want to invest their lifework and passion into transforming the practice of medicine. Our team is purpose-driven, values-based, and service-focused. We are looking for like-minded people who want to join the movement that is changing the way healthcare is being delivered.

Ortho Molecular Products is an Equal Opportunity Employer.

Ortho Molecular Products participates in E-Verify+ to verify Employment Eligibility.

Applicants must be legally authorized to work for ANY employer in the US.

Ortho Molecular Products will use E-Verify where required.