Salesforce Business Analyst

Salesforce Business AnalystRootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Salesforce Business Analyst for one of our direct client.Role: Salesforce BA/Salesforce BSALocation: Dallas, TX (On-Site)Duration: Long TermDescription• Build productive relationships with a global IT team, including BSAs, developers & DBAs• Support the evaluation, design and architecture of the Sales Technology Stack• Prioritize and scope demands/projects with business owners• Understand the full Sales cycle, and design solutions that interface with SFDC• Conduct gap analysis, drive cross functional projects integrating with Order-to-Fulfillment applications, and performing data analysis• Focus on gathering core/technical requirements beyond stated requirements and correctly place these within a broader context• Responsible for providing the best solution for projects, enhancements, review all best practices, solution design with Architects• Design business flows, process flows, data models and work with developers on the technical system flows, and responsible for reviewing and recommending the most optimal solutions• Create and own user stories in JIRA and manage project board and business priorities• Perform hands-on Salesforce system setup and configuration• Manage new releases of SFDC and efficiently roll out new features• Manage Salesforce security including roles, profiles, sharing rules, and permission sets• Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions• Monitor and manage logs/errors for back end system integrations with SFDC• Translate business requirements into system solutions• Analyze and determine application and interface solutions• Design and develop complex reports as needed• Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed• Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutionsRequirements• Bachelor’s Degree in Computer Science, Information Systems or equivalent• 5 or more years’ experience in a Business Systems Analyst role supporting business units globally.• 5 or more years’ experience with SFDC – Sales Cloud administration• Current Salesforce ADM-201 or 211 certifications• In?depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through AppExchange and/or integration with external systems• Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions• Deep understanding of Lead, Account, Contact, Opportunity Management and Quote to Order• Good understanding of related business processes like contract management, quoting, and the order/fulfilment cycle in order to support impact analysis and design for proposed solutions• Design and implementation experience with SalesForce.com and connected Apps• Experience with Sales Cloud, Salesforce Lightning and Quote to Order flowWith regardsNaveen | Sr. Talent AcquisitionRootshell Enterprise Technologies Inc.