Supervisor, Contract Administration

Contract Administration Supervisor

We are seeking an experienced and detail-oriented Contract Administration Supervisor to join our team. In this critical role, you will lead a team of Contract Administrators, providing guidance, support, and performance management while collaborating with internal stakeholders including Legal, Sales, Construction, and Finance to support the US Sales contracting processes. The cornerstone of our success is providing best-in-class customer service and fostering strong relationships with customers and internal stakeholders while ensuring compliance and mitigating risk. If you are a problem solver who is seeking a fast-paced, customer-focused role, this role is for you!

This role is responsible for overseeing the daily operations of the contract administration function, managing workflow distribution, maintaining quality standards, and serving as the liaison between the administration team and senior management. The ideal candidate has a solid background in contract review, negotiation, and administration, with proven leadership capabilities in an office setting.

Essential Functions

• Supervise and lead a team of Contract Administrators, providing guidance, support, and performance management.
• Oversee daily operations of the team, ensuring timely and accurate completion of tasks.
• Assign and prioritize work based on business needs, utilizing multiple team email boxes and task queues.
• Collaborate with internal stakeholders including Legal, Sales, and Finance to support contract processes.
• Review, edit, and negotiate contract terms and conditions with customers to ensure compliance with company policies and risk tolerances.
• Perform final review and signature of assigned contracts, escalating complex issues as needed.
• Monitor and report on key performance indicators (KPIs) to ensure departmental goals are met or exceeded.
• Develop and maintain efficient processes and standard operating procedures to support a scalable contract administration function.
• Assist in the preparation and management of business & contractor licensing activities and renewals.
• Act as the communication bridge between the contract admin team and senior manager to ensure alignment of goals, issues, and priorities.
• Train new and existing team members on contract processes, systems, and tools.
• Maintain accurate contract records in ERP and CLM systems.
• Assist Contract Administrators in their tasks as needed.
• Other duties and projects, as assigned

Minimum Requirements

• Bachelor's degree in Business, Legal Studies, or a related field.
• 5+ years of experience in contract administration or related role.
• 3+ years in a supervisory or team leadership capacity.
• Demonstrated experience reviewing, editing, and negotiating complex commercial contracts - Mainly third-party contracts received from GCs and facility owners.
• Experience working in an office-based, team-oriented environment.
• Strong leadership and team management skills.
• Understanding of insurance terminology, ability to interpret requirements and read certificates of insurance (COIs).
• Excellent verbal and written communication skills.
• High attention to detail and organizational ability.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Solid understanding of legal terminology and contract structures.

Preferred Requirements

• Certified Commercial Contracts Manager (CCCM) or other relevant certifications.
• Familiarity with risk management principles.
• Experience with Enterprise Resource Planning (ERP) & Contract Lifecycle Management (CLM) software; Agiloft experience is strongly preferred.
• Familiarity with insurance documents and understanding coverage requirements.

Physical Requirements

• This position requires minimal physical activity but does require computer usage for an extended period – up to 8 hours in a day.
• No unusual environmental, lifting or exertion requirements are associated with this position.

Benefits and Compensation

The pay range for this role is $80,000 - $90,000. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law.

The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.