Dispatch Coordinator

Job Description

Job Description

As a Dispatch Coordinator at Walker Property Services, LLC, you'll be the cornerstone of our facility maintenance operations, ensuring our top-tier service reaches esteemed Fortune 500 clients with precision. Your role will be central in coordinating schedules and dispatching our skilled technicians, keeping the communication network seamless and responsive. Our commitment to exceptional service is unwavering, and you'll be a key player in upholding our reputation for excellence.

By joining us, you become part of a team that champions growth, development, and collaboration. We empower our team members to reach their full potential with opportunities for career advancement and professional development. Our inclusive culture and competitive compensation package are crafted to ensure you feel valued and motivated. If you're ready to make an impact and thrive in a dynamic, supportive setting, we invite you to apply and become an integral part of our success story. Compensation:

$15 - $18 hourly

Responsibilities:

• Coordinate daily schedules and dispatch skilled technicians to ensure timely service delivery.
• Maintain clear and responsive communication with clients and technicians to address service needs promptly.
• Monitor and update the dispatch system to reflect real-time changes and ensure accurate record-keeping.
• Collaborate with team members to optimize routes and improve service efficiency.
• Proactively identify and resolve scheduling conflicts to maintain seamless operations.
• Provide support and guidance to technicians in the field, fostering a collaborative work environment.
• Ensure compliance with company policies and procedures to uphold service quality standards.

Qualifications:

• Experience in coordinating schedules and dispatching personnel in a service-oriented environment.
• Ability to maintain clear and responsive communication with clients and team members.
• Proven track record of optimizing routes and improving service efficiency.
• Strong problem-solving skills to proactively identify and resolve scheduling conflicts.
• Familiarity with dispatch systems and real-time record-keeping.
• Ability to provide support and guidance to field technicians, fostering a collaborative work environment.
• Understanding of company policies and procedures to ensure compliance and uphold service quality standards.

About Company

Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.