Referral Coordinator, Restorative Care

Referral Coordinator

Work Location: Santa Ana, California

Work Shift: Day 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children's health by providing exceptional and innovative care. We are responsible for the overall health of our community's pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC's compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Environmental Sustainability Statement

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

Job Summary

The Referral Coordinator will process all inbound referrals from referring physicians, coordinate and assure the smooth flow of the referral and authorization process to meet the needs of patients while establishing collaborative relationships with physicians. Responsible for a variety of clerical duties involving coordination and activities to ensure the efficient referral process for services; interfacing with patients and establishing relationships with referral sources; serves as a resource to the department and shows willingness to cross-train to assist reception front desk staff as required.

Pay Range

Minimum $18.99 Midpoint $25.14 Maximum $31.32

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

Required: Minimum two (2) years of experience working in medical field.

Preferred: Minimum one (1) year experience working with referrals/authorizations.

Education

Required: High School Diploma or equivalent.

Training

Required: N/A

Preferred: Medical Administration.

Specialized Skills

Required: Knowledge of medical terminology. Proficient with hospital information systems, electronic health systems, electronic/virtual Fax service, and systems related to admitting and registration. Excellent customer services skills and high level of professionalism. Communicate effectively with associates on all levels. Strong organizational skills and ability to multitask. Ability to work with minimal supervision. Strong attention to detail.

Licensure

Required: N/A

Preferred: Basic Life Support (BLS).

Work Environments - Functional Demand:

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn't align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.