Operations Manager (Oklahoma City, OK)

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Summary: We are seeking a dedicated and experienced Healthcare Operations Manager to oversee the daily operations of our mobile home healthcare services taking place in the Oklahoma City, OK market. The Healthcare Operations Manager will ensure the delivery of high-quality care, manage staff, optimize operational processes, and support the growth and development of our services through managing referral and vendor relationships. The ideal candidate will have a strong background in healthcare operations, excellent leadership skills, a passion for patient care, and the ability to thrive in a fast-paced entrepreneurial environment. Key Responsibilities: Operational Management: Oversee daily operations of home healthcare services, including scheduling of patient visits and new patient intake. Build and maintain relationships with key stakeholders, referral sources, and community partners. Ensure compliance with all federal, state, and local regulations. Develop and implement operational policies and procedures to improve efficiency and quality of care. Monitor and manage budgets, financial performance, and resource allocation. Conduct regular audits and quality assurance checks to maintain high standards of care. Staff Management: Recruit (partnering with Talent Acquisition), train, and supervise a team of healthcare professionals, including nurses, home health aides, therapists, social workers, and support staff. Develop and implement staff schedules to ensure adequate coverage and optimal patient care. Conduct performance evaluations and provide ongoing training and development opportunities. Foster a positive and collaborative work environment, promoting teamwork and professional growth. Ensure patient care plans are developed and executed in accordance with best practices and patient needs. Address patient and family concerns promptly and effectively. Collaborate with healthcare providers, physicians, and other stakeholders to coordinate care and services. Monitor patient outcomes and satisfaction, making necessary adjustments to care plans and services. Compliance and Quality Assurance: Ensure all operations are in compliance with healthcare regulations and standards. Maintain accurate and up-to-date records and documentation. Implement and monitor quality assurance programs to enhance service delivery. Stay informed of industry trends, best practices, and regulatory changes. Planning and Development: Support the development and implementation of strategic plans to grow and expand home healthcare and hospice services. Identify opportunities for improvement and innovation in service delivery. Collaborate with senior management to set goals and objectives for the organization. Qualifications: Bachelor’s degree preferred in healthcare administration, business administration, or a related field. Over three years of experience in healthcare operations management, preferably in home healthcare or hospice services. Strong knowledge of healthcare regulations, compliance, and quality assurance standards. Excellent leadership, communication, and interpersonal skills. Proven ability to manage budgets, financial performance, and operational efficiency. Strong problem-solving skills and the ability to make decisions in a fast-paced environment. Commitment to delivering high-quality patient care and exceptional customer service. Willingness to “roll up your sleeves” to build and shape a best-in-class team Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. As set forth in Ennoble Care’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an armed forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury #J-18808-Ljbffr Ennoble Care