Security Operations Manager

Security Operations Manager - Hagerstown, MD

$65,000 Annual Salary | Leadership Role | Multi-Site Oversight

DSI Security Services is growing-and we're looking for a strong Operations Manager to lead in the Hagerstown, MD area.

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.

Job Summary

This is a multi-site leadership role responsible for overseeing operations, managing teams, and maintaining strong client relationships. If you have a background in security and proven leadership experience, this is an opportunity to step into a high-impact role with a growing company.
What You'll Do

• Oversee daily operations across multiple client sites
• Act as the primary point of contact for client relationships
• Lead, coach, and develop Security Officers and Supervisors
• Manage staffing, scheduling, and payroll
• Ensure sites are fully staffed and operating efficiently
• Partner with branch leadership to address recruiting and operational needs
• Maintain high standards of safety, service, and professionalism

What We're Looking For

• 2+ years of management or supervisory experience
• Background in security, military, or law enforcement
• Experience managing multiple employees or locations
• Strong leadership, communication, and problem-solving skills
• Valid driver's license and reliable transportation
• Comfortable with basic computer systems and reporting

Why Join DSI?

At DSI, we operate on our core value: DWYSYWD - Do What You Say You Will Do.

We provide the tools, support, and structure for our leaders to succeed and grow within the company.

Benefits

• Medical, Dental, Vision Insurance
• Paid Vacation & Holidays
• 401(k)/403(b)
• Life Insurance
• Advancement Opportunities

Requirements

• Must pass all required pre-employment screenings

Join us as we strive for excellence in our branch operations while delivering outstanding service to our customers!

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.