Specialist, Events and Programs

Organization: Seattle Metropolitan Chamber of Commerce Job Title: Specialist, Events and Programs Classification: Regular, Full-Time, Non-Exempt Reports To: Manager, Events and Programs About Us At the Seattle Metropolitan Chamber of Commerce, we believe in the power of business to drive positive change. As the largest and most diverse business association in the Puget Sound region, we represent over 2,500 member organizations across industries, sizes, and communities. For more than 140 years, we’ve been a trusted voice for business, advocating for policies and partnerships that build a vibrant, inclusive, and globally competitive regional economy. Our mission is simple but powerful: We help our members thrive in an equitable and inclusive regional economy. Our vision: A region where businesses of all sizes flourish and prosperity is shared. Why Join Us This role offers the opportunity to develop and deliver programs that bring together business leaders, members, and community partners across the Seattle region. You'll manage your own portfolio of events, build relationships with stakeholders, and play a key role in creating experiences that inform, connect, and engage our members. Come join our amazing team! About The Role Specialist, Events & Programs is responsible for developing and executing Chamber events, including Toast of Seattle, Business After Hours, Industry Insights, Young Professional Network, Councilmember Coffee Chat and Chair Dinner events. This role will be responsible for supporting registration functions for the majority of Chamber events and may be assigned additional responsibilities including events, programs, or projects, depending on the candidate’s experience. What You’ll Do Events Manage planning and execution of monthly and annual Chamber programs, including logistics, vendor/speaker coordination, revenue generation, sponsorship support, securing in‑kind contributions (goods, services, venues) and budget oversight with the Director of Events and Programs. Primary lead: Toast of Seattle, Business After Hours, Industry Insights, Young Professional Network, Councilmember Coffee Chat events and Chair Dinner events. Support additional and ad hoc events as needed. Collaborate across Membership, Communications, External Affairs, and community partners to market programs and drive member engagement. Partner with Marketing & Communications to promote events and grow participation through strategic outreach, partnerships, and digital channels. Provide administrative support (correspondence, proofreading, website updates, mailings, scheduling, and file management). Coordinate special projects and perform additional duties as assigned. Registration Manage event registration processes, including customer support and payment processing. Track attendance and maintain accurate participation data. Coordinate onsite registration and event setup to ensure a high-quality attendee experience. Ensure proper registration of complimentary guests. Maintain proficiency in the Chamber’s membership and registration database. What You Bring Experience: 2+ year experience developing events or programs and leading event logistics for an organization, or commensurate experience. Experience working with small businesses, member-based organizations, chambers of commerce, economic development organizations, or community partners preferred. Experience evaluating programs and implementing improvements Experience creating and maintaining tracking reports using spreadsheets; strong database skills including experience with MS Excel and CRMs. Technical Skills and Competencies: Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint. Experience using CRM, registration, event management, or database systems preferred. Ability to create and maintain accurate tracking reports, registration lists, attendance records, and event/program data. Ability to support event registration processes, including attendee records, payment coordination, complimentary guest tracking, and customer support. Ability to coordinate event logistics, including timelines, vendor communication, materials, setup needs, and onsite registration support. Ability to draft and proofread clear, accurate, and professional event-related materials, correspondence, and basic website or registration content. Ability to use spreadsheets and data systems to track deadlines, participation, sponsorship information, and event/program deliverables. Ability to lift and/or carry up to 25 lbs. with or without reasonable accommodation. Behavioral Competencies Strong customer service orientation, including active listening, responsiveness, and professional problem-solving. Strong attention to detail and ability to follow through on timelines, deadlines, and assigned deliverables. Ability to work effectively with members, staff, volunteers, vendors, and community partners. Flexibility and adaptability in responding to changing event needs, timelines, and stakeholder requests. Ability to prioritize and coordinate multiple tasks, events, and projects in a fast-paced environment. Sound judgment in resolving routine events, registration, and customer service issues. Professional verbal communication skills, including the ability to communicate clearly in group settings and support a positive attendee, member, and partner experience. Reliable, quality-driven work style with a commitment to accuracy, service, and timely execution. Employment Details The Chamber is committed to internal and market equity. The anticipated hiring range for this position is $26.62 - $32.93 hourly, based on experience. The Chamber provides a comprehensive and competitive benefits package including but not restricted to: We Got You Covered – Benefits & Perks Medical, Dental, and Vision Coverage, employer pay 96% of the employee premium, including $0 prescriptions and appointments 401(k) and Roth Retirement Accounts, with Employer Match of up to 6% Generous Holiday and Paid Time Off Schedule, including Community Service leave and winter closure Mindfulness and Wellness Resources Life Insurance Accidental Death & Dismemberment Insurance Company-sponsored ORCA Card Flexible Spending Accounts Paid Parental Leave EAP Membership Additional Voluntary Benefits, including Long-term Disability Insurance, Personal Accident Insurance, and Pet Insurance Remote office set up stipend $500 Woodland Park Zoo Discount SecureSave Workplace Savings Program with Optional $5 Semi-Monthly Employer Match Passport Corporate Discount Membership Norton LifeLock Benefit Solutions Free snacks and beverages at the office! Our Commitment to Equal Opportunity We recognize the value of the Chamber and our affiliate organizations and programs reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds. The Chamber is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, caste, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably discharged veteran, or military status. All applicants are carefully screened, and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, the Chamber does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program. #J-18808-Ljbffr Seattle Metropolitan Chamber of Commerce