Room Attendant / Housekeeper

Job Description

Job Description

Room Attendant / Housekeeper

Hyatt Place Mount Pleasant Towne Centre
Mount Pleasant, South Carolina

Starting Pay: $16.00 per hour

About Us

Hyatt Place Mount Pleasant Towne Centre is a 92-room hotel located in the heart of Mount Pleasant, South Carolina, just minutes from historic Charleston, area beaches, and some of the region's top shopping, dining, and entertainment destinations.

We are seeking dependable, hardworking, and detail-oriented individuals to join our Housekeeping team as Room Attendants. Our housekeeping team plays one of the most important roles in the hotel. Clean, comfortable, and welcoming guestrooms are at the heart of every great guest experience, and our Room Attendants take pride in creating an environment where guests can relax and feel at home.

If you enjoy staying active, working independently, and taking pride in a job well done, we'd love to meet you.

Position Summary

The Room Attendant is responsible for cleaning and servicing guest rooms and public areas while maintaining Hyatt brand standards and ensuring every guest receives a clean, safe, and comfortable stay.

This position requires attention to detail, reliability, efficiency, and a commitment to quality.

Essential Functions

Guestroom Cleaning

• Clean and service assigned guest rooms according to Hyatt brand standards.
• Make beds, change linens, and replace towels and amenities.
• Clean bathrooms, mirrors, fixtures, floors, and guestroom surfaces.
• Dust, vacuum, mop, and sanitize all assigned areas.
• Inspect guestrooms to ensure cleanliness, presentation, and functionality.

Quality & Standards

• Ensure guestrooms are guest-ready and meet hotel quality expectations.
• Report maintenance concerns, safety hazards, and room deficiencies promptly.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and workspaces.
• Follow all hotel cleanliness, sanitation, and safety procedures.

Guest Interaction

• Greet guests in a friendly and professional manner.
• Respond politely to guest requests and communicate needs to appropriate departments.
• Help create a welcoming environment through professionalism and attention to detail.

Teamwork

• Work closely with fellow housekeeping team members and hotel departments.
• Assist with special projects, deep cleaning, and public area cleaning as assigned.
• Support the overall success of the hotel by maintaining high cleanliness standards.

Qualifications

Preferred Qualifications

• Previous housekeeping, hotel, cleaning, custodial, or related experience preferred.
• Ability to work independently and efficiently.
• Strong attention to detail.
• Ability to maintain a positive attitude in a fast-paced environment.
• Reliable transportation and dependable attendance.

Physical Requirements

• Ability to stand, walk, bend, kneel, lift, push, and pull throughout the shift.
• Ability to lift up to 30 pounds regularly and up to 50 pounds occasionally.
• Ability to work on your feet for extended periods.
• Ability to safely operate housekeeping equipment and tools.

What We're Looking For

The ideal candidate is:

• Dependable and punctual.
• Hardworking and self-motivated.
• Detail-oriented and organized.
• Team-focused and willing to help others.
• Committed to maintaining high cleanliness standards.
• Proud of their work and the impact it has on guest satisfaction.

Why Join Hyatt Place Mount Pleasant Towne Centre?

• Stable, year-round employment.
• Supportive and respectful work environment.
• Paid Training.
• Hyatt Employee Travel Discounts Worldwide.
• Opportunities for advancement within the hotel and hospitality industry.
• Medical, Dental, and Vision Benefits (for eligible associates).
• Paid Time Off (for eligible associates).
• 401(k) Plan (for eligible associates).

Join Our Team

No hotel housekeeping experience? No problem. We are happy to train individuals who have a strong work ethic, positive attitude, and commitment to quality.

If you take pride in your work and enjoy creating clean, welcoming spaces for others, we encourage you to apply today.

Hyatt Place Mount Pleasant Towne Centre is an Equal Opportunity Employer committed to creating an inclusive and welcoming workplace for all associates.

Apply now and become part of the Hyatt Place Mount Pleasant Towne Centre team!