Call Center Agent

Call Center SpecialistLuxury Bath of Mid Atlantic Ocean City, MD / $15-$30 per hour (based on experience) Hybrid Schedule: 3 Days In Office | 3 Days RemoteJoin a Growing Team and Build a Career!Luxury Bath of Mid Atlantic is looking for a motivated and customer-focused Call Center Specialist to join our team in Ocean City, MD. If you enjoy talking with people, helping homeowners, and working in a fast-paced environment, this may be the perfect opportunity for you.As part of one of the fastest-growing bath remodeling companies in the country, you'll play a key role in helping homeowners schedule free consultations for bathroom remodeling projects. We offer paid training, advancement opportunities, and a supportive team environment where your success is recognized.Why Join Us?Competitive Pay: $15-$30 per hour based on experienceHybrid Work Schedule (3 days office / 3 days remote)Paid Training and Ongoing SupportOpportunities for Career AdvancementStable, Growing Company with Over 25 Years of Industry SuccessFun, Team-Oriented Work EnvironmentWhat You'll DoContact homeowners to schedule free in-home consultationsAnswer inbound calls from prospective customersFollow proven scripts while personalizing conversationsHandle questions and overcome objections professionallyConfirm and manage appointment schedulesAccurately enter customer information into company systemsMaintain detailed records of customer interactionsConduct follow-up and quality control callsCoordinate appointments with canvassing and sales teamsHelp create an exceptional customer experience from the first callWhat We're Looking ForStrong communication and customer service skillsPositive attitude and professional phone presenceAbility to build rapport quickly with homeownersBasic computer skills and data entry experienceOrganized and detail-orientedAbility to multitask in a fast-paced environmentGrow With UsWe're looking for team members who want more than just a job. As Luxury Bath of Mid Atlantic continues to expand, opportunities for advancement into leadership and management positions are available for top performers.Apply Today!If you're energetic, customer-focused, and ready to join a company that values your contributions, we encourage you to apply now and start building your future with Luxury Bath of Mid Atlantic.Luxury Bath of Mid Atlantic is an Equal Opportunity Employer.