Manager, Strategic Services

Manager, Strategic Services

Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!

We believe in committing to a long-term investment in your career with a total rewards package including:

• Competitive pay and comprehensive benefits package
• A bright and energetic culture where your ideas are valued
• 75+ years of financial stability

Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!

The Manager, Strategic Services focuses on providing account planning and program development for existing clients and Derse's targeted new acquisition accounts. This role drives various strategic initiatives such as; project delivery, client engagement, measurement implementations, and custom client solutions. The Manager, Strategic Services will also oversee their team on a day-to-day basis and monitor project statuses on behalf of the CSS team. This position plays a critical role for Derse, and our clients engagement within the world of experiential marketing. Read through and apply if this sounds like the opportunity for you!

Manager, Strategic Services Responsibilities

• Partner with VP of Client Strategy to provide account planning and program development for existing priority growth accounts and targeted new acquisition accounts.
• Lead capabilities demonstrations of strategic services and measurement technologies.
• Provide sales leadership for services, performance metrics, and measurement programs.
• Engage sales teams and clients to increase adoption and value of offerings.
• Conduct market and competitive analysis on capabilities, pricing, and positioning of strategic services and programs.
• Deliver business intelligence research to provide actionable insights into targeted industries, trade shows, and brands to support growth.
• Develop and maintain sales tools, capabilities materials, and RFP/RFX content.
• Develop annual business plan, including growth strategy and product development in tandem with VP, Client Strategy.
• Lead and manage CSS team, including hiring, coaching, performance reviews, and day-to-day oversight of the team.
• Oversee workflow, resource allocation, and deliverable quality (proposals, invoices).
• Ensure compliance with company policies and HR practices.
• Lead end-to-end project management for strategic initiatives and measurement technology implementations.
• Develop and deliver strategic plans, assessments, training programs, and portfolio optimization recommendations.
• Conduct client interviews to inform strategy development, financial models, and investment planning.
• Facilitate client workshops and guide strategic discussions, including engagement mapping.
• Oversee large opportunities, supporting retention and new business proposal development.
• Direct custom solution design, development, and QA/QC in collaboration with application teams.
• Manage measurement deployments, including team oversight, partner development, data validation, and security compliance.

Requirements

Manager, Strategic Services Requirements & Qualifications

• Bachelor's degree with 7 - 10+ years experience in trade show/event sales and marketing required.
• Experience in programmatic leadership and/or event portfolio management required.
• Prior experience managing or supervising staff on variety of fast paced projects preferred.
• Strong presentation skills both in-person and virtual a must.
• Working knowledge of workflow programs and project management tools (Adobe Workfront, Asana, Monday.com, or similar).
• Proficiency in Microsoft Suite including; Excel, PowerPoint, Word, and related.
• Ability to travel and support business climate. Travel is considered moderate.