Customer Outreach Specialist

Responsibilities

Kforce has a client that is seeking a Customer Outreach Specialist in Juno Beach, FL.Job Duties & Responsibilities:

• Lead end-to-end development of communication materials from concept through final delivery
• Manage the planning, creation, review, and distribution of internal and external communication content
• Collaborate with cross-functional teams to gather information and translate business objectives into clear communication materials
• Coordinate communication campaigns and initiatives to support company programs, projects, and announcements
• Ensure all communications adhere to brand standards, corporate messaging guidelines, and regulatory requirements
• Oversee project timelines to ensure communication deliverables are completed accurately and on schedule
• Support leadership communications including announcements, briefings, and strategic updates
• Coordinate with marketing, public relations, and operational teams to ensure consistent messaging across channels
• Conduct audience analysis to tailor communications for maximum clarity and impact
• Maintain documentation and records of communication plans, deliverables, and results
• Review and edit communication materials to ensure quality, clarity, and consistency
• Track and report on communication metrics to leadership and stakeholders
• Continuously evaluate communication processes and recommend improvements to increase efficiency and effectiveness

Skills

• Four-year college degree requirement
• 5 years of work experience required

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.


We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.


Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.


This job is not eligible for bonuses, incentives or commissions.


Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."