Customer Service Team Lead — CX, Metrics & Mentorship
Vixxo
Vixxo is seeking a full-time Customer Service Team Lead to serve as the primary liaison between a customer's headquarters and Vixxo at our Bloomfield, CT or Oakbrook Terrace, IL offices, guiding account decisions to align with goals and deliver exceptional service. The role emphasizes building rapport, negotiating scope and pricing, and monitoring metrics to ensure contract requirements are met while reducing costs; strong communication, multitasking, and data analysis skills are essential. #J-18808-Ljbffr Vixxo
Vacancy posted 4 days ago
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