Senior Business Analyst

Senior Business Analyst

KēSTA I.T is actively seeking a Senior Business Analyst for an immediate contract engagement with our client.

We are seeking an experienced Senior Business Analyst to provide enterprise-level business systems analysis and support strategic technology and data initiatives. This role will translate complex business challenges into practical solutions through well-structured business requirements and user stories while serving as a bridge between business stakeholders, technical teams, data professionals, project managers, and leadership. The ideal candidate will have strong consultative, analytical, and relationship-management skills, with the ability to lead business process improvements, support enterprise integrations, promote effective governance, and communicate complex technical concepts to diverse audiences.

Responsibilities:

• Build and maintain strong relationships with business stakeholders to understand organizational challenges and identify technology and data-driven solutions.
• Serve as a strategic business relationship partner for assigned functional areas, providing guidance and leadership throughout organizational and technology changes.
• Collaborate with IT, data, project management, quality assurance, and other cross-functional teams to develop detailed and high-quality requirements.
• Act as the primary connection between business stakeholders and technical teams, translating technical and data concepts into business terms and communicating business objectives to delivery teams.
• Analyze existing systems, processes, and workflows to identify root causes, eliminate inefficiencies, and develop integrated solutions.
• Lead business analysis activities focused on improving system quality, operational efficiency, interoperability, and cross-functional collaboration.
• Develop comprehensive business requirements, user stories, process documentation, and supporting analysis to provide clear direction for solution development and testing.
• Ensure requirements fully capture business needs, dependencies, and impacted solution areas to minimize gaps and defects during implementation and testing.
• Research and plan enterprise-level and detailed system integrations within established governance and architectural frameworks.
• Collaborate with technical and business teams to advance interoperability across systems, data, applications, and business processes.
• Support strategic digital transformation initiatives by contributing to planning, process improvement, and organizational change efforts.
• Facilitate discussions among customers, technical teams, vendors, project managers, and leadership to establish expectations and maintain alignment.
• Manage stakeholder expectations throughout the analysis and solution delivery lifecycle.
• Promote established governance practices and encourage consistent adoption across business and technology teams.
• Create and present clear documentation and communications for technical, business, data, project management, and leadership audiences.
• Support initiatives involving Salesforce and other enterprise platforms by eliciting, documenting, and validating business requirements.

Required Skills:

• 8+ years of experience as a Business Analyst, Consultant, or similar role in technology or government environments.
• 8+ years of business analysis and problem-solving experience in a consultative or project-based setting.
• 8+ years of experience cultivating and managing relationships with multiple stakeholders.
• 8+ years of experience creating and documenting business requirements and user stories.
• 8+ years of experience working with Microsoft Office Suite, including Word, PowerPoint, and Excel.
• 8+ years of experience communicating effectively with technical, data, business, project management, and leadership audiences.
• Strong ability to translate complex business problems into practical, actionable solutions.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to facilitate collaboration across business and technical teams.
• Experience managing stakeholder expectations and supporting organizational change.

Preferred Skills:

• Understanding of Software Development Life Cycle (SDLC) principles.
• Experience working with Azure DevOps.
• Experience with the Salesforce platform, including supporting business processes and eliciting and documenting requirements.
• Experience collaborating with technical and business stakeholders in a Salesforce environment.
• Salesforce Certified Business Analyst certification.
• Experience supporting enterprise-level system integrations and interoperability initiatives.
• Experience working within formal technology and data governance frameworks.

Available Benefits:

• Medical Benefits (Platinum level plans available)
• Work from home / Hybrid / Onsite options
• PTO
• Holiday Pay
• VTO
• 401K
• Charitable Match
• Training reimbursement

About KēSTA I.T.:

Our name says it all; KēSTA I.T. (Keys-to-I.T.) AND our people are our keys to our success!

KēSTA I.T. is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM/ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis.

If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level we want to talk to you today!

Where do you want to go? We've got the keys! ~ KēSTA I.T.