Manager, HRIS (Chicago)

Overview

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is one of the largest global insurance and employee benefits brokers, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Overview of Position

The primary focus of the HRIS Manager is to provide functional and technical leadership in the development, optimization, and support of enterprise-wide human resources systems. Serving as a hands-on subject matter expert, this role requires deep experience with Workday, as well as supporting platforms such as ATS and timekeeping systems. The HRIS Manager is responsible for system configuration, testing, data integrity, integrations, and continuous improvement through the thoughtful analysis of data flows and platform functionality. Highly collaborative by nature, this role plays a critical part in driving operational excellence and tech-enabled HR service delivery.

Key Responsibilities

• Manage and mentor a team of HRIS analysts to support strong performance and team growth
• Serve as the subject matter expert lead for Workday and other HR systems, providing tactical support and strategic insight across functional HR areas. Lead the help desk for HRIS (detect, troubleshoot and resolve issues)
• Evaluate, analyze, and maintain the HRIS ecosystem to ensure alignment with evolving business needs and HR objectives
• Lead system configuration and workflow design within Workday. Manage security roles, business processes, and data structures aligned to HR operational needs
• Drive innovation and process improvement, identifying enhancements that deliver efficiency, user experience, and data accuracy
• Oversee HR related technology projects and work collaboratively with all functional areas of HR and IT to create solutions that address current and future needs
• Regularly analyze user experience and feedback loops for enhancement opportunities and to ensure HRIS initiatives deliver value to employees, managers, and other end users
• Coordinate and execute all system upgrades, new feature rollouts, user acceptance testing, and deployment planning
• Ensure data integrity through ongoing audits, validation processes, and serve as the point of contact for data issues. Develop and deliver standard, scheduled, and ad-hoc reporting
• Create and maintain user documentation, job aids, and system guides to support usability and ensure consistent practices
• Deliver training to end users, providing guidance on navigation, functionality, and process adoption
• Stay current with Workday releases, emerging HR technology trends, and best practices to inform future system optimization opportunities
• Support HR leadership in building, prioritizing, and executing the HR technology roadmap

Qualifications and Experience

• Bachelor’s degree in related discipline (e.g., Information Systems, Human Resources, or Business) is required
• 5–7 years of experience in HRIS, HR Operations, or similar HR roles, with hands-on Workday configuration and administration. Workday HCM experience is required
• Experience with Kronos and other applicant tracking or HCM systems preferred
• Demonstrated ability to design and support scalable solutions across HR processes
• Excellent interpersonal skills, with the ability to translate technical concepts into user-friendly guidance and partner cross-functionally for requirements gathering and change management
• Excellent communication skills, as this role frequently interacts with Senior and Executive Management as well as our field HR teams
• Strong customer service with the ability to maintain a professional, friendly demeanor at all times
• Solution oriented with solid business acumen
• Excellent analytical skills; ability to collect and analyze data and present findings. Proficient in building and customizing Workday reports
• Critical thinking skills with the ability to work independently
• Strong organizational skills and attention to detail
• Ability to maintain strict confidentiality
• Solid ability in identifying and resolving problems in a timely, effective manner
• Insurance industry experience an asset
• Ability to travel (10%)

Core Values

• Entrepreneurship - encouraging innovation and educate risk taking
• Balance - balancing corporate duty with personal growth
• Integrity – doing things right every time
• Teamwork – working together to maximize results
• Discipline - focused on goals
• Accountability – measure and take responsibility for outcomes
• Service - serving customers, communities, and colleagues

Disclosure

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $145,000 to $155,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources and Information Technology

Industries

• Insurance