Clinic Administrative Assistant

Posting Details

Posting Details

Posting Number


S15399P

Working Title


Clinic Administrative Assistant

Department


UHC-Medical Clinic Blue

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university ( . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

Posting Type


External

Retirement Plan


TRS

Employment Type


Employee

Benefits Eligibility


Benefits Eligible

Full/Part time


Full Time

Work Schedule

Additional Schedule Information

This position is currently established as a full-time, 12-month role: however, it maintains the potential for future structural flexibility such as 10, 11, or 12-month schedule(s) based on the University Health Center's operational and business needs. Finalists must acknowledge at the time of offer that the position's schedule may be adjusted at a future date to meet these needs. We are committed to providing clear information and support during any such transitions.

Advertised Salary


$39,900

Posting Date


07/09/2026

Open until filled


Yes

Closing Date

Proposed Starting Date


08/17/2026

Special Instructions to Applicants

We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.

Location of Vacancy


Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( View email address on click.appcast.io ).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title


Med Administrative Asst I

FLSA


Non-Exempt

FTE


1.0

Minimum Qualifications

High school diploma or equivalent

Preferred Qualifications

UHC Preferred:
• Some college or successful completion of an appropriate training course.
• Related clinical experience in patient care.

Position Summary

The Clinic Administrative Assistant reports to the Clinic Manager and is primarily responsible for providing administrative support for clinical operations while ensuring exceptional customer service. Additionally, this position supports clinic functions through administrative tasks that enhance workflow efficiency, maintain accurate records, and support overall service delivery.

In collaboration with providers, nurses, patients, families, and campus partners, the Clinic Administrative Assistant contributes to a high-quality, patient-centered care experience and the effective day-to-day operations of the clinic.

Knowledge, Skills, Abilities and/or Competencies

• Ability to manage multiple tasks with adaptability and careful attention to detail.
• Proficient computer skills required to include Microsoft office and the ability to learn and effectively use electronic health record (EHR) systems.
• Strong interpersonal and communication skills with the ability to interact professionally with patients, families, and healthcare team members.

Physical Demands

Active throughout the 8 hours workday to include typical busy medical office/clinic demands, including walking, standing, sitting, reaching, typing, bending, talking, listening, pushing, pulling, and lifting up to 20 pounds.

Is driving a responsibility of this position?


No

Is this a Position of Trust?


Yes

Does this position have operation, access, or control of financial resources?


No

Does this position require a P-Card?


No

Is having a P-Card an essential function of this position?


No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?


Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)


Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties/Responsibilities

Duties/Responsibilities

Scheduling:
• Schedules appointments accurately and appropriately with appropriate clinician and within appropriate timeframe.
• Communicates appropriate information to patients regarding their visit.
• Verifies eligibility and requests completion of patient questionnaire at the time of scheduling.
• Works in collaboration with clinic staff monitoring appointment schedules to ensure appropriate assignment and flow of patients.
• Refers to complex or special needs to nurse or manager.

Percentage of time


30

Duties/Responsibilities

Patient Check In:
• Receives patients and others who are present in the clinic in a timely and courteous manner.
• Answers general questions, provides directions, and refers patients appropriately.
• Monitors reception area for patients in distress or for long wait times and acts to resolve.
• Verifies Annual Patient Agreement is completed.

Percentage of time


30

Duties/Responsibilities

Front Desk:
• Provides effective telephone coverage for incoming calls to the clinic.
• Answers telephone, responds to questions and requests, and takes accurate messages for others in the clinic.
• Forwards information, messages, or caller to the appropriate individual. Interact with callers and staff in a helpful and courteous way.
• Maintains strict confidentiality of all patient and staff personal and medical information.

Percentage of time


30

Duties/Responsibilities

Administrative Duties:
• Provides clerical and secretarial support for the clinic functions.
• Obtain records or additional information when needed.
• Maintains logs, files, forms, and other records of the clinic.
• Directs requests for release of records to RHI department.

Percentage of time


10

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name


Martie Hedrick

Recruitment Contact Email


View email address on click.appcast.io

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this vacant position in Student Affairs?
   • Current UGA Employee
   • Handshake
   • HigherEd Jobs
   • Indeed.com
   • Inside Higher Ed
   • Insight Into Diversity
   • LinkedIn
   • Professional Organization
   • UGAJobs (UGA's Job Board)
   • Other (please provide)

Applicant Documents



Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents