Customer Service Logistics Coordinator

We are seeking an organized and proactive Inventory & Logistics Coordinator to manage and optimize our inventory pipeline. In this role, you will coordinate the movement of products and materials across our distribution network, ensuring that assets arrive at their destinations on time. You will serve as a key bridge between distributors, sales teams, and internal departments while utilizing ERP systems to maintain meticulous tracking and operational compliance.

salary: $55,000 - $65,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Inventory Coordination: Coordinate surgical inventory across the distribution network, including monitoring loaner returns, retrieving excess stock, and facilitating field transfers.

• ERP & Data Management: Process surgery requests, track lot numbers, and perform ERP transactions for instrument sets, implant banks, and individual implants.

• Compliance & Quality: Maintain 100% compliance with SOPs and FDA QSR guidelines; assist with quality management, recalls, and complaint handling.

• Relationship & Communication: Act as a primary contact for distributors and Regional Sales Managers regarding inventory status, contract verification, and upcoming stock expirations.

• Process Improvement: Recommend and implement workflow changes to optimize overall inventory efficiency.

• Operational Support: Provide daily problem-solving support, maintain up-to-date product knowledge, and participate in rotational weekend on-call coverage.

Skills

• Follow-up
• Active Listening
• Telephone Etiquette
• ERP
• Adapting to Change
• CRM
• Basic Software Skills
• CUSTOMER ORDERS/SALES
• Customer Relations
• Excel (2 years of experience is required)

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.