Operations Manager

Job ID: 2026_08_OM Role/Title: Operations Manager Priority: High – Immediate Hire Hybrid Opportunity - Must be local to the DC/VA/MD area and available to work onsite as needed. Clearance Requirement: Public Trust Clearance Due to federal clearance requirements for this position, only U.S. citizens are eligible. Candidates with visa sponsorship—now or in the future—are not eligible for this clearance. About iCatalyst iCatalyst, Inc. is a next-generation technology company specializing in Artificial Intelligence (AI), Natural Language Processing (NLP), Machine Learning (ML), and Robotic Process Automation (RPA). Since 2007, we have partnered with federal and commercial clients to deliver innovative, mission-driven solutions that enhance operational efficiency, digital transformation, and business outcomes. Our solutions are built on a foundation of agility, security, and scalability, guided by our CMMI ML 3 Services and Software Development framework and backed by globally recognized certifications in ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2022 (Information Security). Core Capabilities We specialize in AI-Driven Digital Transformation, Cloud and Infrastructure Modernization, Data Engineering and Advanced Analytics, Enterprise IT Modernization and Mission-Focused Program and Change Management. Why Join iCatalyst? At iCatalyst, our people are at the center of everything we do. Award-winning culture of innovation and a friendly workplace Work on cutting-edge AI and digital transformation projects Be part of a mission-driven team Grow your career in a stable, certified, high-performing organization Comprehensive benefits and wellness packages, 401K with company match, competitive pay Role Overview We are seeking a Operations Manager to join our growing team in support of our federal program. This is an exciting opportunity to work on cutting-edge technologies and contribute to impactful, mission-critical initiatives. Key Responsibilities Lead the development of program specifications and operational strategies. Ensure projects meet schedule, performance, and quality objectives. Implement operational mission requirements. Perform requirements analysis, information analysis, and cost-benefit analyses. Support clients in achieving program goals and objectives. Coordinate multiple projects to ensure alignment with overall program objectives. Resolve issues promptly and maintain high levels of customer satisfaction. Provide status updates and briefings to CG ASC senior leadership. Supervise, mentor, and manage junior consultants. Provide support and expertise in assigned domain. Collaborating with cross-functional teams to deliver solutions. Ensure adherence to security, compliance, and quality standards. Support continuous improvement and innovation initiatives. Special projects as needed. Required Skills Strong leadership and team management skills with the ability to motivate, mentor, and develop staff. Expertise in program and project management methodologies, tools, and best practices. Excellent analytical and problem-solving skills, including requirements analysis and cost-benefit analysis. Ability to develop and implement operational strategies that align with organizational objectives. Strong organizational skills with the ability to manage multiple projects simultaneously and prioritize competing requirements. Excellent verbal and written communication skills, including experience preparing executive-level briefings and status reports. Proven ability to build and maintain strong client relationships while ensuring high levels of customer satisfaction. Experience coordinating cross-functional teams and collaborating with stakeholders at all organizational levels. Proficiency with project management software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work effectively in a fast-paced, deadline-driven federal government environment. Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Experience & Qualifications Minimum of ten (10) years of relevant professional experience in program and project management, talent acquisition, facilitation, program management toolset implementation, and organizational transformation initiatives. Minimum of five (5) years of experience supporting U.S. federal government agencies. Current Project Management Professional (PMP) certification required. Demonstrated experience leading complex programs involving multiple stakeholders and cross-functional teams. Experience developing program specifications, operational plans, and strategic initiatives. Proven ability to oversee multiple concurrent projects while ensuring compliance with schedule, performance, and quality objectives. Experience supervising, mentoring, and developing junior staff or consultants. Demonstrated success presenting project updates, recommendations, and briefings to senior executives or government leadership. Ability to obtain and maintain any required government security clearance, if applicable. Proven ability to work in fast-paced, client-focused environments. Experience supporting federal programs preferred. Education Bachelor’s or Master’s degree in STEM, Computer Science, or related field from an accredited institution Work Location and Schedule Washington, DC (Hybrid/Remote) Monday – Friday 8AM – 5:30PM EST Work schedules and arrangements (remote/hybrid) may be adjusted based on client and program needs Employment Type Full-Time, Salaried (Exempt) Customer / Contract Federal Agency Compensation The likely salary range for this position is $160k-$200k. Salary range reflects our commitment to pay equity and transparency. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, certifications, labor qualifications, geographic location and contractual requirements and could fall outside of this range. Clearance Requirements U.S. Citizenship required Ability to successfully pass a federal background check Employment is subject to verification of eligibility to work in the United States As part of the hiring process, we will ask you to complete a background verification process that may leverage artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. Travel Minimal or no travel anticipated Total Rewards and Benefits We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our benefits package for eligible employees includes a variety of medical plan options, some with Health Savings Accounts, a dental plan option, a vision plan, and a 401(k)-plan offering the ability to contribute both pre- and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, iCatalyst offers employees a variety of paid time off plans, including vacation, sick, 11 Federal holidays, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, insurance are provided or available. In addition, we offer our full-time employees the following benefits subject to eligibility and iCatalyst policies. Phone and internet Reimbursement for eligible employees Transportation Support (Uber rides to & from HQ to select locations) Training & Education Assistance (per eligibility) Annual Wellness Benefit Social and Community giveback Additional Information This position is contingent upon contract award and/or client approval, where applicable iCatalyst, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics Candidates will be required to adhere to client-specific compliance requirements and sign NDAs iCatalyst reserves the right to modify job responsibilities, duties, or requirements as business needs evolve #J-18808-Ljbffr iCatalyst Inc