Receptionist

Under the direct supervision of the Office Administrator, the Receptionist serves as a key member of the Palo Alto office administrative team and is responsible for delivering exceptional reception, hospitality, and operational support to attorneys, staff, clients, and visitors. Responsibilities Manage incoming calls through the firm’s Landis Attendant Console System for Microsoft Teams, directing callers and providing backup coverage for front desk receptionists. Perform majority of duties from the back office, supporting daily reception and administrative responsibilities. Provide overflow support for day‑to‑day office operations, including conference room reservations, hoteling office coordination, visitor check‑in, escorting, and maintaining hospitality standards across meeting and common spaces. Assist employees with telephone and voicemail support inquiries. Research internal records and databases to identify attorney and client relationships as needed. Coordinate meeting and event support with Facilities, Café, IT, and Security teams to ensure successful execution and hospitality readiness. Maintain conference room and hospitality standards throughout the office. Assist with special projects and additional administrative duties as assigned. Maintain compliance with all firm policies, procedures, and operational standards. Qualifications 1+ year of prior reception experience. High school diploma or GED required; Bachelor’s degree preferred. Excellent verbal and written communication skills, with the ability to interact professionally and effectively with internal and external clients, visitors, attorneys, and staff. Strong computer proficiency, including Microsoft Office (Word, Excel, Outlook) and Microsoft Teams; prior experience with Microsoft Teams Phone Landis Attendant Console System a plus. Strong organizational, administrative, and customer service skills with exceptional attention to detail and follow-through. Ability to prioritize multiple tasks, work effectively under pressure, and meet deadlines while maintaining a positive attitude and high level of professionalism. Demonstrated ability to work independently and complete assignments within established guidelines, procedures, and standard business practices. Flexible and adaptable; able to adjust priorities, work overtime, or modify schedules on short notice based on business and operational needs. Regular onsite presence required as part of the firm’s in‑office work environment. Compensation Pay range: $24.52 - $33.17 per hour. Compensation may include overtime and a discretionary year‑end merit bonus based on performance. Benefits We offer a highly competitive salary and benefits package. Equal Opportunity Employer (EOE). Location: Palo Alto, CA. Monday through Friday 9:00a.m. – 6:00p.m. #J-18808-Ljbffr Wilson Sonsini Goodrich & Rosati, Professional Corporation