IT Business Systems Analyst

Insight Global is seeking an IT Business Systems Analyst to support our client's Mobile Provisioning and Activation team during a major merger initiative. This individual will act as the bridge between business stakeholders and technical teams, partnering with product owners, architects, developers, QA, and project managers to gather, analyze, and document business and system requirements. Key responsibilities include leading requirements workshops, conducting gap analyses, creating and managing user stories in Jira, and developing process flow diagrams in Visio and/or Lucidchart. They will will translate business needs into detailed requirements and acceptance criteria, facilitate stakeholder reviews, assess system impacts and dependencies, and document current- and future-state workflows. They will also collaborate closely with development and QA teams to support testing efforts, including test case reviews, defect triage, requirement clarification, and issue resolution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

4 years of experience as a Business Systems Analyst/Business Analyst within an IT organization
Experience using Jira for backlog and user story management and creation
Experience diagramming process flows using Visio and or Lucidchart
Demonstrated understanding of software development lifecycle (SDLC) and Agile methodologies
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)


Nice to Have Skills & Experience

Experience supporting mobile application development projects
Experience with Business Process Modeling Notation (BPMN)
Experience creating UML diagrams and documentation.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.