Human Resources Intern

Human Resources Intern

Are you interested in the field of health administration or human resources? Do you enjoy working in support roles and recruiting talent to strengthen an organization? Do you have a background in administration, recruitment, sales, or human resources?

Master Center for Addiction Medicine is seeking a part-time Human Resources Intern who wants to gain valuable hands-on experience in the field of business administration, medicine, and human resources to assist our team in recruiting and retaining team members as we expand to new locations around Virginia. Note: this is an unpaid, temporary internship with part time hours (~20 hours per week). We are looking for a candidate to work an in-person schedule during business hours. Scheduling is flexible, and specific working days can be determined in accordance with mutual availability and operational needs.

Master Center approaches the disease of addiction in a comprehensive, evidence-based and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness.

The Human Resources Intern aids the Human Resources Director with the human resource processes at all business locations. The Human Resources Intern will work closely alongside the HR team. The primary functions of this role include writing creative and catchy job ads to attract candidates, assisting in recruiting efforts (phone screening candidates, scheduling interviews, conducting reference checks, employment verification, etc.), preboarding and onboarding new hires, assisting in training and orientation of new hires, as well as other HR administrative duties and projects. The Human Resources Intern will strive to support the HR department in developing a pipeline of strong, talented candidates for the various roles at all Master Center locations. The Human Resources Intern also provides administrative support to the HR department and other managers as needed, including coordination of learning, development and training opportunities for staff, record-keeping, HR file maintenance, updating Standard Operating Procedures and checklists and other duties as requested.

As a member of the HR team, we are looking for individuals who are patient, professional and detail-oriented. This position will require the ability to maintain confidentiality, act professionally in all circumstances and always represent the organization in a positive manner, to all parties, both internal and external. Excellent written and verbal skills are a must. Candidates must be extremely well organized, and systems oriented. This position will involve a lot of coordination, scheduling, communicating with managers and employees, as well as outside candidates, and patience and the ability to send "friendly reminders" on a regular basis are essential.

Essential duties and responsibilities:

• Assists with writing and posting job ads.
• Monitors job boards. Assists supervisor in screening applications, selecting qualified candidates who have the necessary skills and experience, and conducting phone prescreens of qualified applicants to determine potential fit with Master Center mission and core values.
• Assists with the interview process, such as scheduling and preparing list of possible interview questions for managers to use. Schedules Zoom and in-person interviews with hiring managers using the ATS.
• Conducts reference checks, employment verification and background checks on candidates.
• Reaches out to potential partners for recruiting purposes (i.e.: universities, community colleges, etc.). Educates recruiting sources about Master Center, our model of care and our mission and core values. Develops and fosters relationships with recruiting sources.
• Assists with clerical and administrative functions, such as making copies; printing documents; performing initial edits and updates to policies, handbooks, and other HR paperwork; writing and maintaining documentation and records; updating policies, handbooks, SOP's and checklists, etc.
• Conducts research and identifies efficient and effective recruiting sources and strategies based on the available role, industry standards, and the needs of the organization. Proposes to supervisor and works with managers and leaders to implement.
• Collaborates with HR department and hiring managers during the offer process. Prepares new employee files and completes other preboarding tasks in advance of start date.
• Assists in onboarding new hires (i.e.: paperwork, filing, assisting during new employee orientation, etc.).
• Assists in scheduling required training, as well as other training, learning and development events and opportunities for staff.
• Collaborates with HR department to brainstorm ideas for fun activities for staff and assists in coordinating and facilitating social events.
• Assists HR department with wellness ideas for employee benefits program.
• Inventory management.
• Assists with credentialing administration and research, as requested by Business Office Manager.
• Digitize paper copies of medical documentation and former employee files, under the direction of management.
• Special Projects as needed.
• Other duties as assigned.

Minimum education and/or minimum experience:

• Associate degree in Business Administration, Human Resource Management, or related field preferred.

Required skills and abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills. Must be professional, friendly, approachable and resilient.
• Ability to create and implement sourcing strategies for recruitment for a variety of roles.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulation and best practices applicable to hiring, recruitment, HR.
• Interest in continued learning. Ability to problem solve. Ability to conduct thorough research.
• Proficient with job boards and social media. Ability to creatively promote the organization to potential applicants.
• Proficient with Microsoft Office Suite or related software.

Pay: This is an unpaid, part time temporary internship, with potential to transition to full-time employment at management's discretion.

Location: Glen Allen, VA (onsite)

Please do not contact the office directly.

At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!