Order Entry Specialist

The Order Entry Specialist is responsible for the accurate and timely entry of complex technical orders into the ERP system. This role requires a high degree of attention to detail to verify that technical specifications, quantities, and pricing align with engineering standards and customer requirements. Acting as a final check for accuracy, you will play a critical role in ensuring that \"buildable\" orders reach the production floor without ambiguity. Key Responsibilities Technical Order Entry: Input detailed customer orders, including part numbers, dimensions, and material specifications, into the company’s ERP system. Order Scrubbing & BOM Review: Review and \"scrub\" incoming orders for technical accuracy; verify the Bill of Materials (BOM) to ensure all subassemblies and components are correctly listed. Unit Configuration: Utilize proprietary selection software to \"build\" custom unit configurations, translating sales quotes into precise instructions for the production team. Discrepancy Resolution: Proactively identify \"technical mismatches\" (e.g., incompatible electrical phases or footprint constraints) and collaborate with Sales and Product Engineers to resolve them. Lifecycle Monitoring: Monitor the \"order-to-production\" cycle, ensuring technical submittals, performance data sheets, and engineering approvals (ETOs) move quickly to maintain delivery timelines. Change Management: Process \"Change Orders\" by updating existing entries across all systems to prevent manufacturing errors or shipping delays. Department Liaison: Act as a bridge between Sales, Engineering, and Production to resolve technical discrepancies or lead time issues. Record Keeping: Maintain digital and physical archives of engineering submittals, quotes, and final order confirmations. Qualifications Education: High School Diploma or GED equivalent required. Experience: 2–4 years of experience in technical order entry, preferably in a manufacturing or HVAC environment. Technical Skills: Advanced proficiency in ERP/MRP systems and Microsoft Excel; highly proficient with the Microsoft Office Suite. Documentation: Ability to read and interpret basic engineering drawings, submittals, or technical specification sheets. Communication: Strong written and verbal skills in English, specifically for explaining technical order issues to non-technical departments. Aptitude: High attention to detail and the ability to work effectively in a fast-paced, rapidly changing environment. Physical Demands & Work Environment Activity: Prolonged periods of sitting at a desk working on computers; ability to follow a work schedule based on production and business needs. Safety: Must follow all safety procedures, procedures, and guidelines to maintain a safe and clean work environment. Flexibility: Ability to be trained in other areas and assist different departments as required to meet company production goals. #J-18808-Ljbffr Addison