Receptionist

Job Description

Job Description

Facility: Melbourne Healthcare and Rehabilitation
Position: Receptionist
Location: Melbourne, Florida
Schedule: Part-Time | Monday–Friday, 4:00 PM–9:00 PM, and every other weekend, 9:00 AM–9:00 PM
Pay Rate: $15.00 per hour

Melbourne Healthcare and Rehabilitation is looking for a warm, professional, and dependable Receptionist to join our team. As the first point of contact for residents, families, visitors, and staff, you'll play a vital role in creating a welcoming environment while supporting the daily operations of our facility.

• Answer and direct incoming phone calls in a courteous and professional manner.

• Welcome residents, families, visitors, and vendors with exceptional customer service.

• Provide assistance and support to front desk staff as needed.

• Schedule resident appointments and coordinate transportation arrangements.

• Perform general administrative duties, including filing, documentation, data entry, and recordkeeping.

• Maintain accurate visitor logs and ensure facility sign-in procedures are followed.

• Assist department managers and staff with clerical tasks and day-to-day operations.

• Maintain a clean, organized, and professional reception area.

• Ensure confidential information is handled in accordance with HIPAA guidelines.

• High school diploma or equivalent required.

• 1–2 years of receptionist, administrative, or customer service experience preferred, ideally in a skilled nursing, rehabilitation, or healthcare setting.

• Experience with PointClickCare (PCC) or similar electronic medical record systems is preferred.

• Excellent interpersonal, verbal, and written communication skills.

• Friendly, compassionate, and professional demeanor.

• Strong organizational skills with the ability to multitask and prioritize responsibilities.

• Proficient in Microsoft Office (Word, Outlook, Excel) and general computer applications.

• Dependable with excellent attendance and punctuality.

• Competitive pay

• Supportive and team-oriented work environment

• Opportunity to make a positive impact on residents and families

• Career growth and development opportunities

• Join a dedicated team committed to providing exceptional care and service

Become the welcoming face of Melbourne Healthcare and Rehabilitation—apply today and help us create an outstanding experience for every resident, family member, and visitor who walks through our doors!

Background screening information:
Florida Clearinghouse