Senior Government Contact Center Leader
Crains Cleveland
Crains Cleveland is seeking a leader for their Customer Service operations in Portland, Oregon. The ideal candidate will oversee government contact center functions, enhancing service delivery and operational performance. Responsibilities include managing performance metrics, collaborating with various teams, and coaching staff to achieve service excellence. This position requires a strong background in customer service, at least 8 years of experience, and leadership skills. The role allows for a hybrid work arrangement, incorporating both onsite and virtual work environments. #J-18808-Ljbffr Crains Cleveland
Vacancy posted 2 days ago
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